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I spent a week meeting NYC's elite. Here's 5 lessons they taught me.

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I spent a week meeting NYC's elite. Here's 5 lessons they taught me.
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*Sam's guide to run your life like a $100M business:* https://clickhubspot.com/cr05 Episode 839: Sam Parr ( https://x.com/theSamParr ) and Shaan Puri ( https://x.com/ShaanVP ) talk about everything Shaan learned from his NYC trip. — Show Notes: (0:00) Lesson: Proximity (9:11) Lesson: What does it really mean? (23:04) Lesson: Trust (18:53) Lesson: City Brands (33:39) Lesson: Marketing — Links: • Ben Wilson’s GoFundMe - https://t.co/kJN7pArRIO — Check Out Sam's Stuff: • Hampton (joinhampton.com): My community for founders. Average member does $25m/year. Many of the guests are members. Get after it...apply: http://joinhampton.com/mfm — Check Out Shaan's Stuff: • Shaan's weekly email - https://www.shaanpuri.com • Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents. • Mercury - Shaan uses Mercury across all of his companies. you can too: http://mercury.com/ Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., Members FDIC • I run all my newsletters on Beehiiv and you should too + we're giving away $10k to our favorite newsletter, check it out: beehiiv.com/mfm-challenge My First Million is a HubSpot Original Podcast // Brought to you by HubSpot Media // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano /

Summary

Generated by claude-sonnet-4-5

At-a-Glance

  • Verdict: Watch fully
  • Core thesis: NYC business culture reveals that tight proximity, brand clarity, trust-as-currency, and marketing precision drive outsized success for creators, operators, and entrepreneurs—especially via storytelling, positioning, and deliberate social infrastructure.
  • Why it matters: Ken needs to understand how brand moats, positioning, and proximity accelerate networks, trust, and content monetization; these principles apply directly to agent systems, GTM, and content ops at scale.
  • Best use: Watch or skim for concrete tactics on branding, proximity advantages, trust monetization, and marketing kill shots; compare to your own content/ops/startup strategy.

Executive Summary

Sean spent a week in NYC with Ben Franzke and documented five high-leverage lessons: proximity, trust-as-service, marketing precision, city brands, and 'what does it really mean.' Proximity means working physically close to talent (Hasan Minhaj's tight office, Gary V's right-hand Nick facilitating serendipity). Trust is scarce: in an era of deepfakes and AI-generated UGC, curation (Jack's Dining Club) and endorsement power (Taylor came here twice) become gold. Marketing boils down to one-word positioning (Harmozy: 'business') and storytelling kill shots (Wagyu steak 'so soft you can eat it with a spoon').

City brands matter: NYC, Miami, SF have identities that attract talent and capital. Most NBA teams and cities lack brands and thus remain commodities. Brand = positioning + narrative + aesthetic. Examples: Heat Culture, Fab Five, NYC's density brand. The question 'what does it really mean' recurs: people claim learnings but rarely extract the right lesson. Examples: Hasan on maker vs. manager time, Gary's right-hand Nick on identifying 'social slack,' decluttering coaches using quiet thoughts ('panic when guests offer a playdate'), Indian sauce positioning ('make chicken great again' vs. 'cook Indian food').

Sean highlights marketing case studies: Rao's sauce positioning, Gymkhana's farm story and Teddy Roosevelt knives, Jack's Dining Club as trusted Yelp replacement, and decluttering influencers speaking to unspoken anxieties. Books mentioned: Made to Stick, Positioning (Al Ries/Jack Trout), Zero to One (Peter Thiel on branding as moat but admits he doesn't understand it). Practical: brand = one word, marketing = quiet thoughts said out loud, trust = curation in a world of fakeness, proximity = covalent bond for serendipity.

Key Takeaways

  • Claim: Proximity is a 'covalent bond' that drives serendipity, collaboration, and real-time learning—remote work sacrifices the 'atoms bumping into each other' moment. | Evidence: Hasan Minhaj: 'Come to the office anytime—hair/makeup here, podcast guest here, work here. When you're here, we bump into each other. Good things happen. I pick up what's going on in your world, you help me.' Sean met him at 10PM with his whole team working late. Hasan works in tight proximity days (stacked meetings) then isolates for quiet writing time (office above Dunkin Donuts, no wifi, legal pad only). | Caveat: Proximity requires barbell strategy: extreme high-contact days + isolated maker days. Not everyone can stack like Hasan. Also, NYC cost/logistics may not scale for all. | Implication: Ken should consider hybrid setups: colocation for creative/fast-moving teams, but protect deep-work time. Agent systems may need synchronous sprints + async execution. This validates in-person events/summits for network activation. | Timestamp: 00:03:00
  • Claim: Trust is the scarcest resource in the next 10 years—AI-generated content, deepfakes, UGC characters, and fake reviews make curation and endorsement the new moat. | Evidence: Jack's Dining Club: 10M+ followers; people see his video and drive an hour to try a restaurant. Leonardo DiCaprio: 'I saw your video, tried the place.' Sean pitched Jack to build 'Jack's List' as a Yelp killer: trusted, curated restaurant picks per city. Example shown: hyper-realistic AI influencer for UGC ('new era of influencing'). Sean: 'Every video I see on Instagram, I'm like, is this fake?' | Caveat: Jack didn't commit to building the app. Trust-building takes years and can't be instant. Also, Yelp has network effects; displacing it requires massive trust + distribution. | Implication: Ken should invest in trust infrastructure for agents: verified sources, human-in-loop curation, reputation systems. Content ops should prioritize authenticity signals (real faces, real voices, podcasts). This validates long-form trust-building over short-form virality. | Timestamp: 00:15:00
  • Claim: Marketing kill shots: one-sentence narratives that stick ('Taylor came here two nights in a row,' 'steak so soft you can eat it with a spoon,' 'history you can wear'). | Evidence: Restaurant waiter: 'Wagyu from Australia farm, fed macadamia nuts 3 weeks before we take their life, steak so soft you can eat it with a spoon.' Teddy Roosevelt's steak knife, Al Capone ate here. Taylor Swift ate here two nights in a row. Ben's denim: 'It's history you can wear' (Sean said this should be their slogan). Harmozy: 'I want to own the word business. Grant Cardone owns real estate.' | Caveat: One-liners require grounding in truth or they become gimmicks. Not all products have a celebrity/heritage angle. Also, Harmozy's claim is aspirational, not yet proven. | Implication: Ken should identify one-word or one-sentence positioning for every product/agent/content piece. Test taglines that encapsulate value without jargon. Use storytelling anchors (numbers, names, tangible details) in pitch decks and copy. | Timestamp: 00:20:00 / 00:35:00
  • Claim: Brand = owning a single word (Volvo: safety, Apple: simplicity, Miami Heat: culture). Spreading too thin = peanut butter strategy = no differentiation. | Evidence: Peter Thiel (Zero to One): 'Branding is a moat, but it's not a secret I know.' Aaron Levie (Box CEO): recommended Positioning by Al Ries/Jack Trout. Miami Heat: 'Heat Culture' = weighing players daily, strict body fat rules, Navy SEAL ethos. UConn coach (60 Minutes): 'Winning is everything.' SF has tech brand but city dislikes tech. NYC has density/talent brand. Houston has no brand. | Caveat: Single-word branding requires years of consistency and executive discipline. Most leaders want nuance or broader appeal, which dilutes brand. Also, not every team/city can build a brand (e.g., Houston, many NBA teams). | Implication: Ken should audit: what one word does each of your products/agents own? Does the market associate that word with you? Are you doing peanut butter (too many messages)? Focus GTM messaging around single-word positioning. For content: pick one brand promise per show/channel. | Timestamp: 00:40:00
  • Claim: 'What does it really mean?'—most people claim learnings but extract wrong lessons; you must dig deeper to find the actual insight or mechanism. | Evidence: Chris (Tiny): entrepreneur said 'I learned so much' from failure, but couldn't articulate the lesson. Chris pushed: 'What's the main thing you learned?' Guy fumbled. Sean: if you failed at a restaurant and said 'I learned you shouldn't start in rainy season,' that's not the right lesson. Ro (Poppy/SmartWater): repositioned Indian sauce from 'cook Indian food once in a while' to 'make chicken great again'—85% of meat meals at home are chicken, so focus on solving boring chicken, not niche Indian cooking. | Caveat: Extracting the right lesson requires time, reflection, and often an outside perspective (coach, peer, framework). Not everyone has a Chris or Ro to interrogate them. | Implication: Ken should apply this to every post-mortem, product review, and strategy session: 'What did we really learn? What's the one-sentence takeaway?' Use this to filter signal from noise in agent feedback loops and experiment results. Also validates coaching/peer groups (e.g., Hampton). | Timestamp: 00:05:00 / 00:45:00
  • Claim: Marketing = 'quiet thoughts said out loud'—describe the problem in such detail that the person feels completely understood, then offer the solution. | Evidence: Decluttering coach: 'Are you ashamed? Does panic come when someone offers a playdate? You're keeping stuff for your kids, but they don't have you anymore because you're thinking about picking things up all day.' Weight loss ad: 'I know why you always offer to take the photo when you're with friends.' Sean's wife followed 20 decluttering coaches, unfollowed fitness stuff, and changed behavior within weeks. | Caveat: This copywriting tactic requires deep user research (general knowledge first) and empathy. It can feel manipulative if overused or if the product doesn't deliver. Also, not all products have emotional hooks. | Implication: Ken should apply this to agent UX, landing pages, and content marketing: what is the user's unspoken fear/pain? (e.g., 'I started this at 32, will I waste a decade and be 42 with nothing to show?') Use this in Hampton marketing, agent onboarding flows, and pitch decks. Pair with specificity (e.g., '50 million dollar decisions'). | Timestamp: 00:50:00
  • Claim: Positioning extends from strategy to shelf placement—where you are in the aisle defines who discovers you and what job you do. | Evidence: Gymkhana sauce: is it an 'Indian ethnic sauce' aisle or a 'marinades/toppers for meat' aisle? Ro repositioned: 'make chicken great again' → meat aisle. Bachans (Japanese BBQ sauce): not 'umami Japanese sauce,' but 'Asian BBQ sauce' → meat aisle. Same with Poppy: not 'apple cider vinegar supplement,' but 'clean soda' (Fanta but healthy). | Caveat: Shelf placement is literal in retail but metaphorical in digital (SEO, app store category, subreddit). Getting it wrong means low discoverability even if product is good. | Implication: Ken should audit: where do your agents/products 'live' in user mental models? Are you in the right category (e.g., 'AI assistant' vs. 'workflow automation' vs. 'research tool')? This affects SEO, landing page framing, and GTM messaging. Positioning = strategy before marketing. | Timestamp: 00:47:00

Detailed Brief

Proximity as Competitive Advantage

  • Claims: Hasan Minhaj: proximity = 'covalent bond,' not about glass offices or matcha, but sticky notes and close collaboration; NYC enables 90-min hangouts with 10-min transit between them; density = high serendipity; Barbell strategy: stack meetings on proximity days, then isolate for maker time (office above Dunkin Donuts, no wifi, legal pad only); Gary V's right-hand Nick Dio: 'Every room has social slack—music too loud, drinks empty, groups not bridged. My job is to identify and fix the slack.' Proximity enables noticing and acting on slack in real time.
  • Evidence: Hasan's office: 10PM meeting, whole team present, then 2-3 hour hang, took train home. Hasan: 'Come here anytime—if you're shooting a movie, do hair/makeup here. If you need to work, work here. When you're here, atoms bump into each other.'; Nick Dio example: Knicks championship celebration at Gary's Fly Fish club—Jalen Brunson viral toast happened in that omakase room. Nick: 'Through relationship building, when they decided to celebrate, they came here. That's good for the brand.' Also: Nick goes to Cannes, Paris, brings people together with no agenda, then 5 touch points emerge (podcast, investment, friendship, insight).; Sean met 10+ people in a week, stacked 90-min sessions. Contrast with remote work: weak middle of Zoom calls and Slack messages, never going deep on people or work.
  • Caveats: Proximity requires cost: NYC rent, commute, time away from family. Not scalable for distributed teams.; Barbell strategy (proximity days + isolation days) requires discipline and calendar control; most people can't stack like Hasan.; NYC's density may not be replicable in smaller cities or remote setups.
  • Implications: Ken should consider colocation for high-velocity teams (agents, content, GTM), but protect deep-work blocks.; For distributed teams, design synchronous sprints (in-person or video) + async execution windows.; This validates in-person summits, offsites, and events for network activation and relationship building.; Agent systems: build for synchronous collaboration (real-time co-editing, shared context) but also async workflows (batch processing, reflection time).

Trust as Scarce Resource and Moat

  • Claims: AI-generated UGC, deepfakes, and fake reviews will flood the internet; trust becomes the ultimate moat; Jack's Dining Club: 10M+ followers, people drive an hour to try a place he recommends; Leonardo DiCaprio is a fan; Sean pitched Jack to build 'Jack's List' as Yelp killer: curated, trusted restaurant picks per city; Yelp sucks—no one loves it, no one trusts it; curation beats aggregation in a world of fakeness; Gary V's Nick Dio: trust-as-service; Gary doesn't need to be in every room if Nick represents him and brings value
  • Evidence: Jack's Dining Club: videos of 'best sandwich in Paris,' 'best burger in LA'; Leonardo DiCaprio: 'I saw your video, drove an hour to try the place.' Jack has Yes Chef Guides, Yes Chef Reserve (private jet culinary experiences with MGK, Leo), Yes Chef Festival, Supply, Run Club, Group.; Sean demo: hyper-realistic AI influencer character, one face, endless content, UGC for any brand. 'Peak fakeness. We're entering a flood of endless content. Trust becomes incredibly important.'; Sean: 'Every video I see on Instagram, I'm like, is this fake? Every ad, I'm like, okay, that's an ad. Normal funny video, I'm like, that might be a deepfake.' Podcasters well-positioned because people know they're real humans.; Nick Dio: 'I bring people together, identify social slack, stir the drink. No agenda going in, but 5 touch points emerge: podcast, investment, friendship, insight, brand placement.' Example: Knicks celebration at Gary's club → viral brand moment.
  • Caveats: Jack didn't commit to building the app; Sean offered to build it himself and give Jack 10-20%. Execution risk: Yelp has network effects, reviews, and inertia.; Trust takes years to build and can be destroyed in seconds (one bad recommendation, one scandal).; Curation doesn't scale easily—Jack can't personally vet every city's restaurants without a team/process.
  • Implications: Ken should prioritize trust infrastructure for agents: verified sources, human-in-loop curation, reputation/feedback systems.; Content ops: double down on authenticity signals (real faces, long-form, podcasts) over short-form viral content.; For investing: look for companies building trust moats (curation platforms, verification layers, reputation systems).; For GTM: position agents as trustworthy (explainability, citations, audit trails) vs. black-box AI.; This validates long-form, relationship-based content (podcasts, newsletters) over algorithmic feeds.

Marketing Precision: Kill Shots and Positioning

  • Claims: Marketing kill shots: one-sentence narratives that stick forever (Taylor came here twice, steak so soft you can eat it with a spoon); Brand = owning a single word (Volvo: safety, Apple: simplicity, Harmozy: business). Peanut butter strategy = no differentiation.; Positioning extends from strategy to shelf: Indian sauce in meat aisle (make chicken great again) vs. ethnic aisle (cook Indian once in a while); Quiet thoughts said out loud: describe the problem in such detail that the person feels completely understood (decluttering: 'panic when someone offers a playdate'); Every great brand has a look, feel, sound, attitude, aura, reason to go, loyalists, and haters
  • Evidence: Restaurant examples: 'Wagyu so soft you can eat it with a spoon,' 'Taylor came here two nights in a row,' 'Teddy Roosevelt's steak knife, Al Capone ate here.'; Ben's denim: 'It's history you can wear.' Sean: 'That should be their slogan.' Levi's could say 'wear history' instead of 'we make it like they used to.'; Harmozy: 'Grant Cardone owns real estate. I want to own business.' Single-word focus = power and simplicity.; Ro (Poppy/SmartWater): repositioned Indian sauce from 'cook Indian food' to 'make chicken great again'—85% of meat meals at home are chicken, boring chicken = problem, sauce = solution. Shelf: marinades/meat aisle, not ethnic aisle.; Decluttering coach: 'You're keeping stuff for your kids, but they don't have you anymore. You're thinking about picking things up all day. Does panic come when someone offers a playdate?' Sean's wife followed 20 coaches, unfollowed fitness stuff, changed behavior in weeks.; Books: Made to Stick (Chip Heath), Positioning (Al Ries/Jack Trout), 22 Immutable Laws of Marketing (Tim Ferriss rec). Peter Thiel: 'Branding is a moat, but not a secret I know.' Aaron Levie: recommended Positioning first.
  • Caveats: One-liners require grounding in truth or they become gimmicks. Not all products have celebrity/heritage angle.; Single-word branding requires years of consistency and executive discipline. Most leaders want nuance, which dilutes brand.; Quiet thoughts copywriting requires deep user research and empathy; can feel manipulative if overused.; Books (Made to Stick, Positioning) are old, examples not as relevant, but frameworks useful. Sean: 'I didn't think either was great—study ground truth ads instead.'
  • Implications: Ken should identify one-word or one-sentence positioning for every product/agent/content piece.; Test taglines that encapsulate value without jargon. Use storytelling anchors (numbers, names, tangible details).; Audit: are you peanut buttering (too many messages)? Focus GTM around single-word positioning.; For content: pick one brand promise per show/channel (e.g., this podcast = inspiration).; For agents: what job do they do? (e.g., 'research assistant' vs. 'workflow automation' vs. 'decision support'). Positioning = strategy before marketing.; Apply quiet thoughts copywriting to landing pages, onboarding, pitch decks (e.g., Hampton: 'I started this at 32, will I waste a decade and be 42 with nothing to show?').

City Brands and NBA Analogy

  • Claims: Only a few cities have brands: NYC (density/talent), SF (tech), LA (entertainment), Miami (beaches/lifestyle), Vegas (adult playground). Most cities have no brand (Houston: gas town).; Few NBA teams have brands. When you're not a brand, you're a commodity. Examples: Miami Heat (Heat Culture), Bad Boy Pistons, Fab Five Michigan.; Brand = look, feel, sound, attitude, aura, reason to go, loyalists, haters. SF's tech scene has a brand, but SF hates tech scene.; Brand requires intentional leader who can build and hand off. Mayor has 4 years, but who's world-class enough to do this?; When you have a brand, you attract talent, earning power, and flywheel spins
  • Evidence: NYC: Sean met 10+ people in a week, every hangout was a city tour. Pride in knowing the city, bringing friends.; Miami Heat: 'Heat Culture' = weighing players daily, body fat rules, Navy SEAL ethos. Pat Riley built this. Players change behavior to fit culture.; Bad Boy Pistons: tough, dirty, branded. Fab Five: all-black socks, baggy shorts, aesthetic + attitude.; SF: tech scene has brand (startup hustle, VC, product focus), but city dislikes tech (NIMBY, protests).; Sean's NBA team owner pitch: very few teams have brands. Most are commodities. Talent goes to Miami/LA/NY because city brand > team brand.
  • Caveats: City brands are hard to build because there's no single owner/CEO. Mayor has 4 years, may not be world-class, and handoff is tough.; SF example: tech brand is strong but divisive; city brand is weaker and more complex (homelessness, cost, politics).; Not every city can build a brand—Houston has people and economy but no clear identity.
  • Implications: Ken should think about brand-building for products/agents: do you have a look, feel, sound, attitude, reason to use, loyalists, haters?; For content: what's the brand of each show/channel? Does it attract a specific audience?; For GTM: brand > commodity. If you're not a brand, you compete on price/features. If you are, you attract talent and capital.; Validate: in-person events, colocation, and city choice matter for talent attraction (NYC, SF, Miami attract operators; other cities are commodities).

'What Does It Really Mean?'—Extracting the Right Lesson

  • Claims: Most people claim learnings but extract wrong lessons. You must dig deeper to find the actual insight or mechanism.; Chris (Tiny): entrepreneur said 'I learned so much' from failure, but couldn't articulate the lesson. Chris pushed: 'What's the main thing?'; Example: if you failed at a restaurant and said 'I learned you shouldn't start in rainy season,' that's not the right lesson.; Ro (Poppy): repositioned Indian sauce from 'cook Indian food' to 'make chicken great again'—85% of meat meals at home are chicken.; Repetitive insights have higher signal than new insights. If you hear the same lesson 3-4 times, add weight to it.
  • Evidence: Chris at dinner: entrepreneur fumbled when asked 'What did you learn?' Couldn't articulate clear lesson.; Ro example: Gymkhana sauce founder said 'I don't think people cook Indian food often.' Ro: 'It's not about cooking Indian food. It's about making chicken great again. 85% of meat meals at home are chicken. Solve boring chicken, not niche Indian cooking.' Shelf: meat aisle, not ethnic aisle.; Hasan Minhaj: maker vs. manager time. 'You need to know which schedule you're on. I need pages. When I produce pages, money rains from the sky.' Rented office above Dunkin Donuts, no wifi, legal pad only.; Nick Dio: 'What do I really do? Not just party and wine. I identify social slack in every room—music too loud, drinks empty, groups not bridged. I fix the slack.' Also: 'Everybody wants something. Rich want status and praise. Rich and unknown want fame. Famous want privacy. I create products for each use case.'
  • Caveats: Extracting the right lesson requires time, reflection, and often an outside perspective (coach, peer, framework).; Not everyone has a Chris or Ro to interrogate them.; Repetitive insights can also reinforce wrong lessons if you're not critically evaluating them.
  • Implications: Ken should apply this to every post-mortem, product review, and strategy session: 'What did we really learn? What's the one-sentence takeaway?'; Use this to filter signal from noise in agent feedback loops and experiment results.; Validate coaching/peer groups (e.g., Hampton): having someone push you to articulate the real lesson is high-value.; For content: ask 'What's the real insight here?' before publishing. Don't settle for surface-level takes.; For investing: ask founders 'What did you really learn from your last startup?' If they fumble, red flag.

Notable Concepts & Terms

  • Proximity / Covalent Bond: Physical closeness that enables serendipity, real-time collaboration, and 'atoms bumping into each other.' Hasan: 'It's not about the glass office or matcha, it's about the sticky notes and being here together.'
  • Trust-as-Service: In an era of AI-generated content and deepfakes, curation and endorsement become the moat. Jack's Dining Club: people trust his restaurant picks enough to drive an hour. Gary V's Nick Dio: represents Gary in rooms, brings value with no agenda.
  • Marketing Kill Shot: One-sentence narratives that stick forever. Examples: 'Taylor came here two nights in a row,' 'steak so soft you can eat it with a spoon,' 'history you can wear,' 'make chicken great again.'
  • Single-Word Positioning: Owning one word in the market (Volvo: safety, Apple: simplicity, Harmozy: business). Peanut butter strategy = spreading too thin = no differentiation.
  • Quiet Thoughts Said Out Loud: Copywriting tactic: describe the problem in such detail that the person feels completely understood. Examples: 'I know why you offer to take the photo,' 'Does panic come when someone offers a playdate?'
  • Social Slack: Gary V's Nick Dio: 'Every room has slack—music too loud, drinks empty, groups not bridged. My job is to identify and fix the slack to elevate the experience for everyone.'
  • Maker vs. Manager Time: Paul Graham essay: maker schedule (long uninterrupted blocks for creative work) vs. manager schedule (back-to-back 30-min meetings). Hasan: 'I stack meetings on proximity days, then isolate for writing days. I need pages. When I produce pages, money rains from the sky.'
  • What Does It Really Mean?: Most people claim learnings but extract wrong lessons. You must dig deeper to find the actual insight or mechanism. Chris (Tiny): 'What did you really learn?' Ro: 'It's not about cooking Indian food, it's about making chicken great again.'
  • City Brand: Only a few cities have brands (NYC, SF, LA, Miami). Brand = look, feel, sound, attitude, aura, reason to go, loyalists, haters. When you're not a brand, you're a commodity. Same applies to NBA teams (Miami Heat = Heat Culture).
  • Made to Stick: Book by Chip Heath: 5 ways to make ideas stick. Examples: use tangible comparisons (million = 72 hours, billion = 82 weeks, trillion = 32 years), concrete details, storytelling anchors.
  • Positioning (Al Ries/Jack Trout): Classic marketing book recommended by Aaron Levie (Box CEO) and Tim Ferriss. Positioning extends from strategy to shelf: where you are in the aisle defines who discovers you and what job you do.

Operator Notes / Why Ken Should Care

  • For agent systems: build for synchronous collaboration (real-time co-editing, shared context) but also async workflows (batch processing, reflection time). Trust infrastructure: verified sources, human-in-loop curation, reputation systems. Position agents clearly (research assistant vs. workflow automation vs. decision support).
  • For content/business: apply 'quiet thoughts said out loud' to landing pages, onboarding, pitch decks. Identify one-word positioning for every product/agent/content piece. Test taglines that encapsulate value without jargon. Use storytelling anchors (numbers, names, tangible details). Audit: are you peanut buttering (too many messages)? Focus GTM around single-word positioning.
  • For GTM: brand > commodity. If you're not a brand, you compete on price/features. If you are, you attract talent and capital. Validate: in-person events, colocation, and city choice matter for talent attraction. Trust = moat in a world of fakeness. Curation beats aggregation.
  • For investing: look for companies building trust moats (curation platforms, verification layers, reputation systems). Ask founders 'What did you really learn from your last startup?' If they fumble, red flag. Validate coaching/peer groups (e.g., Hampton): having someone push you to articulate the real lesson is high-value.
  • For workflow: apply barbell strategy (proximity days + isolation days). Stack meetings on proximity days, then protect deep-work blocks. Ask 'What does it really mean?' in every post-mortem, product review, and strategy session. Filter signal from noise in feedback loops and experiment results.
  • Repetitive insights have higher signal than new insights. If you hear the same lesson 3-4 times, add weight to it. Books mentioned: Made to Stick, Positioning, 22 Immutable Laws of Marketing, Zero to One (Thiel: branding is moat but not a secret he knows).

Watch Map

  • 00:00:00: Intro: Sean's NYC trip overview, 5 bullet points (trust, marketing, proximity, city brands, what is it really)
  • 00:03:00: Proximity: Hasan Minhaj's office, covalent bond, 'not about glass office or matcha, it's about sticky notes and close collaboration'
  • 00:10:00: Hasan's barbell strategy: stack meetings on proximity days, isolate for writing (office above Dunkin Donuts, no wifi, legal pad)
  • 00:15:00: Trust as scarce resource: Jack's Dining Club, AI-generated UGC, deepfakes, Yelp killer pitch, Leonardo DiCaprio fan
  • 00:20:00: Marketing kill shots: 'steak so soft you can eat it with a spoon,' 'Taylor came here twice,' 'Teddy Roosevelt's knife'
  • 00:25:00: Gary V's Nick Dio: trust-as-service, identifying social slack, Knicks celebration at Fly Fish club
  • 00:35:00: Single-word positioning: Harmozy owns 'business,' Volvo owns 'safety,' peanut butter strategy = no differentiation
  • 00:40:00: City brands: NYC (density/talent), Miami Heat (Heat Culture), Bad Boy Pistons, SF (tech scene vs. city)
  • 00:45:00: 'What does it really mean?': Chris (Tiny) interrogation, Ro repositioning Indian sauce ('make chicken great again')
  • 00:50:00: Quiet thoughts said out loud: decluttering coaches ('panic when someone offers a playdate'), weight loss ('I know why you offer to take the photo')
  • 00:55:00: Positioning extends to shelf: Indian sauce in meat aisle vs. ethnic aisle, Bachans Japanese BBQ sauce example
  • 01:00:00: Books: Made to Stick (Chip Heath), Positioning (Al Ries/Jack Trout), 22 Immutable Laws, Zero to One (Thiel on branding). Sean: 'I didn't think either was great—study ground truth ads instead.'

Source/Metadata

  • Title: 5 ruthless business lessons from one week in NYC
  • Transcript words: 19859
  • Duration seconds: 3698
  • Timestamp note: Timestamps estimated from transcript structure; video has chapters but not explicit timecodes in transcript.

Transcript

12955 words en Processed in 511.0s

Okay, I just got back from New York. I was there for a week. It was probably the most fun business trip of my life. And I wrote down five bullet points I have here that I think we could dive into. And the first one I want to dive into is... When was the last time you've been to New York City? Oh, dude, it's been 10 years since I went to New York. I just don't really go. Well, you had a great time. That's good. Whenever people come here, I feel like I want to be a steward where I want to be like, look, it's not that crazy to live here. And it could be awesome. And it's exciting. And I'm not one of these guys that's like, I'm not a Knicks fan. I'm not a New Yorker. I just live here. So I don't want to pretend that I'm that type of person. But I felt proud to show you around. [SPEAKER_01] Yeah, and you did. Also, I think a lot of people had that in New York because they'd be like, hey, we're going to hang out with this person. And it would be half hangout, half city tour, because there's a lot going on. And B, I think there's a lot of pride in knowing the city and being a part of the city and bringing friends from other places to the city, which I think is pretty cool. So one is trust, trust as a service. The next one is marketing. Third one, proximity. Fourth is city brands. The fifth is what is it really? Okay. So those are my five key phrases. Which one do you want to start with? Number three. Proximity. Yeah. We use that word all the time. Proximity. So what do I mean by proximity? Proximity is being closely together. So I want to read you some notes from one of my hangouts. So I hung out with the comedian Hasan Minhaj, and he's been on the pod before. He's listened to the pod. Sometimes we've gotten to become friends from afar and I got to go to his office and hang out and meet his team and see how they work. I'm a big fan of watching how different people work, go to their office. He saw that me and Ben were together. And now Ben lives in Austin. I live in San Francisco Bay area. So we're not together, we don't work together in the same office, but him and his team do in New York City. He commutes in from like wherever, Connecticut or something to the city to work. Is his main job his podcast? I don't think he would say that. I think his main job is just being a creative of which a podcast takes up maybe half of his pie chart and the other half is movies and his tours and things. So Netflix specials, those sorts of things. So he said this thing, he goes, as soon as you walk into a creative office and there's the hot secretary and the all glass windows and the fancy matcha in the kitchen, he goes, you've already lost the plot. You've already forgotten what it's all about. And so he was like, it's not about all that stuff. It's not about the glass and the hot secretary and the matcha. It's not about any of that. It's about this. And he hands me the yellow legal pad where he's handwriting his script. And he's like, it's about these sticky notes on this wall. And it's not even enough space, but we got to figure it out. Act one, act two, act three, this is the work. And he goes, I wanted it to be tight. I wanted us to have close proximity. He's like, it's a covalent bond. And he was talking about the power of proximity. He goes, you know what? I even take it further. He goes, whenever anyone's in New York, when you're in New York right now, come to the office, come hang, come be a part of this. You need to work for a day here, come work right here. You're shooting this movie. You need a place for hair and makeup. Do it right over there. He goes, because it's when you're here and we're just doing things, we get to sort of bump into each other. Our atoms get to bump into each other. Good things happen. I pick up a little bit of what's going on in your world. I figure out a way to help you. You figure out a way to help me. And that proximity, I realized is something I really miss. You get it a lot in San Francisco, in the tech world. New York, I would say is even a level above that because it's even denser. Everything feels very high proximity. We did a different thing every hour, we were hanging with somebody for probably 90 minutes at a time. And then we would go do something else. There was no more than 10 minutes of transit time between anything that we were doing. It was insane. We were just hopping from one thing to the next. And so I thought his note on proximity, proximity with your coworkers, proximity with peers who you think are interesting and remembering, what is it all about? Is it about the space and the gloss and the remote work and all that stuff? Or is it about the sticky notes in the close proximity and smelling each other's deodorant? Yes. But also, the time that you were here, you're going, going, going, you got nothing done. You know, I think that you were educated, you were inspired, which is important. And also if I'm Hasan and I'm writing all the time, which I kind of am for this podcast, two hours before this podcast, I need quiet time. No one talked to me. I'm in a room by myself. So he actually gave me some good inspiration for that too. So he goes, I'm here, whatever, a couple of days a week and we stack it. Because I met up with him. I think I went to his office at 10 PM. Right? Yeah. Yeah. It was, I was with you at dinner. And then I was, Hey, we got to go meet someone. And we went, I got to his office at 9:30 or 10. Was it people were there? Him and his whole team was there. I thought he was just hanging out for us. No, he was in a meeting. We waited for him for 20, 30 minutes. And then we hung out for another two, three hours. Then he took the train home. It was insane. He goes, no, these days I stack them. I tell my person, top to bottom meetings, meeting meetings. That's where we're talking. It goes, because then the next three days And we went, I got, I think I got to his office at 9:30 or 10. Was it people were there? Him and his whole team was there. I thought he was maybe hanging out for us. No, he was in a meeting. We waited for him for 20, 30 minutes. And then we hung out for another two, three hours. Then he took the train home. It was insane. He goes, no, no, these days I stack them. I tell my person like, top to bottom meetings, meeting meetings. Like that's where we're talking. It goes, because then the next three days it's quiet time. And he said, I think what he did was he rented an office space above Dunkin Donuts, like the smallest little writer's room you can imagine. He's like, and I go there when it's writing time. The other thing he said was he goes, we were talking about maker's time versus manager's time, like the program essay. And you got to know which schedule you're supposed to be on. Are you on a manager schedule? Well, every 30 minutes back to back to back, you're context switching. You're meeting a different group. You're making decisions or you're on maker's time where you need long blocks of uninterrupted creative time. That might feel unproductive for an hour of it, but you needed that time to get in the groove. And then you get in flow state and you start working. And he goes, I told my team, I need to be above this Dunkin. I need to be in that room alone. No wifi, no nothing, just me and the legal pad. I don't even take a laptop because I can produce pages. When I produce pages, it's like a magic trick. Money rains from the sky when I do that. So you got to give me time to generate these pages. Dude, he's cool. And I just took a lot of inspiration. When you meet someone who's a creative and an artist at the top of their field, it feels very different than just meeting an entrepreneur. You know, there's a couple of different inspiring versions of this. Like if you walk into Elon's factory where he's building things, right. Or when we did the MrBeast tour, he's like, this is the largest soundstage in America. That guy's trapped in that room for a year. And we're building this set over here. Or an athlete. Or when you talk to an athlete and you see their schedule and you see how they think about all these little things, how seriously they take their body, their recovery, forget the workout, the recovery is impressive. And so there's these little pockets of world-class people when they make you realize, oh, that's what it looks like when you dial up to 12, whether it's athleticism, whether it's building, or in this case, it's about the creative process, creative work. And so that was pretty inspiring. So you have, I went to your office too and got to see you built a place for proximity. In what ways do people underrate it? In what ways does it unlock you? Give me something on it. Yeah. So I have a door right over here and it has a recording light on there. So people know not to come in here right now. And I keep that on a lot, even when I'm not recording, but then every probably 40 minutes, I quit what I'm doing and I just walk around and people get mad at me at my office because they're like, you're just staring at me. And I'm like, no, I just want to pop in on different conversations and listen. And I do that all the time. I think there's a phrase, what's it called? Managing by wandering where the CEO would walk around the factory floor with zero intention other than just to learn and see what's going on and occasionally find a problem and help solve it. And so I do that all the time and I love it. It makes me happy. And so there's a joke where you can see it. We have frosted glass now because they say that I would just stare at people in the office, but I sometimes I'll just pop into meetings and I'll just sit and I won't say a word and then I'll walk out. And I love doing that because it helps me learn what's going on and how people feel and what people's opinions are. And I frankly love doing that, but I do require lots and lots of quiet time. Yeah. It's like a barbell strategy, right? You want to have extreme high contact, ground truth, close proximity, serendipitous interactions. And then you want to have structured, isolated thinking time, working time that's highly secluded. And that seems to be the optimal is to be able to have the ability to go far in either direction and not just stay in weak middle where it's a lot of Zoom calls and some Slack messages and a bunch of light touches, but never really going deep on anything with any people or any work. And I also hired a cheap designer. My office isn't particularly fancy, but I wanted it to look aesthetically pleasing because I wanted to be here. So I took a little bit of a different route than him. What are the other few? All right. So I had all right. So this episode is all about excellence. A while back, I shared my personal framework for building excellence in my own life. And the team at HubSpot turned it into a 30 day operating system that you can check out right now. It breaks down the systems that took me 10 years to figure out and shows how exactly I use them day to day. These are systems that genuinely changed my life. So if you want to build a good life, scan the QR code or click the link in the description. Now let's get back to the show. I had marketing, I had trust, I had city brands and I had, what does it really mean? What does it really mean? Okay. So this has been a long recurring theme. What I mean by that is everybody's typically looking for some new insight. I actually value a repetitive insight because it means there's more to learn. It means there's probably higher signal. Like if I hear the same lesson come up three or four times in a two year span, I add more weight to it. Whereas I think most people, yeah, yeah, yeah, I know. I think that's how most people treat things that they've heard before. So I think on this podcast, I mentioned a couple of years ago, I was at an event with the guys from Tiny, Andrew and his business partner, Chris, who's much less well known. And I was sitting at dinner [SPEAKER_02] Okay. So this has been a long recurring theme. What I mean by that is everybody's typically looking for some new insight. I actually value a repetitive insight because it means there's more to learn. It means there's probably higher signal. If I hear the same lesson three or four times in a two year span, I add more weight to it. Whereas I think most people, yeah, yeah, yeah, I know. I think that's how most people treat things that they've heard before. So I think on this podcast, I mentioned a couple of years ago, I was at an event with the guys from Tiny, Andrew and his business partner, Chris, who's much less well known. And I was sitting at dinner and this guy was talking about a business he had failed in. And he said, "I learned so much." And then Chris goes, "What did you learn?" And then the guy's like, "So much." He goes, "So what's the main thing you learned?" And then the guy was fumbling and stumbling. He couldn't really figure out what to say. And then he said something that was like, I don't remember the specific example now, but it would be like if I had started a restaurant and my restaurant failed, and then I was like, "I learned you shouldn't start a business when it's rainy season." And it's like, that's what you learned. You didn't even learn the right lesson. And Chris basically pointed this out. He goes, "I've talked to so many entrepreneurs. Very rarely do I feel like somebody actually learned the right lesson from the thing." And this kept coming up. This has come up for me many times. And so what does it really mean? I think it is a very important question. I don't think people sit with enough. And so let me give you maybe a couple of examples. So we met up with Gary V's right-hand man, Nick Dio, who we've talked about on this podcast for a very unique job. So Gary V has a big public persona, but he can't be everywhere at once. So he's got this guy, Nick, who's his right-hand man. And he's basically an extension of Gary. Nick will host dinners for people in the Gary orbit who he thinks are cool. And they just pay the bill. They bring cool people together. Gary's not even there. He met up with us. He's like, "I just got off a flight from Cannes film festival. And I was there all week in Paris. And then was like, oh, you guys got to come next year." And Gary tell everyone that he went to Cannes. Well, I think Gary was there in this case, but they needed more manpower. And so we were talking to him and I was like, I think the simple explanation that everybody—I kind of asked him, "What does everybody think you do?" He's like, "Oh, everybody thinks I basically just go party and drink and wine and dine with Gary." I said, "So what do you really do?" And it's very interesting when you ask somebody, "What do you really do?" And he goes, "That's a great question. Most people don't really ask that, but I think you're genuinely asking. So I'll tell you." And he gave me two stories that I thought were pretty dope. The first thing he said was, "Every room that you're ever in socially, there's some slack. The room is slacking in some way. So there's a social slack that nobody can really put their finger on. But maybe the music's too loud. Maybe it's a little too cold. Maybe that guy doesn't know who to talk to. Maybe the drinks are empty. Maybe there's no drinks. We all need some drinks. Maybe there's two groups that don't really know each other. They haven't bridged the gap yet in this room. Maybe they will in three hours, but can I do it in the first 30 minutes? Because it'll change the way the night goes. There's always this social slack in the room. And what I'm really great at is identifying that social slack and picking it up, finding a way to stir the drink so that it tastes better. Every room that I'm in. And people don't really even necessarily notice what I did. But the goal is to elevate the experience for everybody in the room. But they benefit from it in some capacity." And what's an example? Yeah, exactly. So he gave a couple of examples. So I don't know if you saw this when the Knicks won the championship, there was a viral clip of Jalen Brunson toasting in this small restaurant. And he basically was like, "F Wemby." And then somebody had recorded it. He didn't mean for it, but somebody had recorded it and it leaked and it went mega viral. Well, that was happening. The Knicks after their championship game went to Gary's social club, his place, Fly Fish. And they were in the room we were in where they have this omakase sushi room. And that's, he's like, "Dude, that was the chair right there. Look, watch the video. This is the exact spot." And so he's like, "You know, through the relationship building I had done, when they decided, hey, we want a cool place to celebrate, they decided to come here. That's obviously very good for the brand of like, if that's where the Knicks celebrate their first championship in 50 years, it's obviously going to be very good for our restaurant chain, our concept. That's pretty cool. And it's good for our members club." So that's one example. He gave another example of being very intentional. So he's like, "If Gary starts to get into streetwear and new fashion, then my job is then I basically go and I try to meet the 150 most interesting people doing interesting things in streetwear and fashion. I go into them with no agenda. I'm just trying to meet them, understand them, help them do whatever I can with them. But now they're part of our network. And then sure enough, one of them is raising money we invested in and boom, it's this hit product that comes out. He's like, we didn't know going in that would be the win. Who knows? It could have been something else completely. But we don't have to know where we go. We know we have five touch points. Maybe they're going to come on the podcast. Maybe it's going to be an investment. Maybe they're going to be friends. Maybe they're really insightful. They'll teach us." [SPEAKER_02] with them. But now they're part of our network. And then sure enough, one of them is raising money we invested in and boom, it's this hit product that comes out of. He's like, we didn't know going in that would be the win. Who knows? It could have been something else completely, but we don't have to know where we know we have five touch points. It's like, maybe they're going to come on the podcast. Maybe it's going to be an investment. Maybe they're going to be friends. Maybe they're really insightful. They'll teach us something. Maybe it's the—who knows what it is. I don't need to know what it is up front. I'll go in with no agenda and pick it up on the other side. All right, everyone, I'm going to make this quick. So if you're an OG listener of my first million, then you might remember a guy named Ben Wilson. Ben Wilson was Sean and I's producer early on in the podcast. He also has his own amazing podcast called how to take over the world, which we love. And he's been battling cancer and he just announced it. We've known about it for a little while, but he just announced it on Twitter the other day. And the reason I'm talking about it here is because when he made his announcement, he did say that he had a GoFundMe that you should check out. You should look him up on Twitter and he linked to that, but he also explained that he had stage four high grade neuroendocrine carcinoma, which I don't know much about that, but he says that his brains, his bones, his lungs, and his liver, and he's trying to get hold of a very specific and uncommon type of drug called tarlatamab. I'm sorry. I can't pronounce these things, but it's a very specific thing. And so if you have ever gotten value from my first million, and also if you are in this world, we're just trying to raise awareness for what Ben's going through, then you can look up Ben Wilson on Twitter. He has a 16 minute video that's quite inspiring where he addresses his diagnosis and what he's facing. And he is—I find it actually quite inspiring. He's got this amazing line where he's like, you should live like you're living, not live like you're dying. And so you should watch that. But also if you do want to support him via his GoFundMe, and also he leaves his contact information. So if you're in this world where you can help him in any way, his information is all there. So look him up. Ben Wilson on Twitter. We'll also link to this on Spotify, iTunes, and YouTube. Gary's easy to make fun of because, first of all, I love him. I think he's awesome. I'm not making fun of him, but people give him a hard time online because he's loud and he's been doing content and he says silly fun stuff. And this is another thing where people would maybe mock—oh, he just hires this guy to go party for him. And so I want to acknowledge that, but I think this is awesome. I think that Gary has done so many things that have been a bit ahead and he makes a ton of predictions that he's not right all the time, but the fact that he's been doing social media like he's been doing for forever and he was totally right. And then just having this, I'm like, huh, this sounds ridiculous and awesome. And it could be very beneficial. Yeah. Yeah, exactly. I think it's it. I told him, I said, this is the equivalent of if you ever hear that stat that LeBron James spends a million dollars a year on his body and it's like, whoa, that's a lot. Is he crazy? And he's like, no, are you crazy? He's LeBron James. His body is the product. Of course he's going to spend. What an incredible return on investment. He's now playing in year 23 in the NBA. I think that million dollars just unlocked another $40 million contract twice. Are you joking? That's obvious. So what is the equivalent in your niche—is a very good, it's one of my favorite thought experiment questions—like, what would be the equivalent of spending a million dollars a year on your body for whatever you do? I think I've told this story about my executive coach. He spent a million dollars of his own money learning from the best coaches of all the different modalities. If somebody is really good in whatever somatic therapy, I don't even know what that is, but whatever, he'll go find the best in the world. He'll approach them and be like, hey, is there any way I get two weeks of immersive one-on-one training in this? Name your price. And he did that with you know, 15 of the best coaches in the world over a period of two years and spent a million dollars. And because of it, he's like, hey, what a cool experience. And be like, I made myself more valuable as a coach because I now I'm well versed in different domains that I got. And I started with a deep dive with the world's best. Then I continued for years after that of my own self-practice. All right. Go to number four. I think it was New York brands. Yeah. City brands. So I think it's really interesting how there's only a few cities in the world that have brands. Like New York has a brand. New York has a look. It has a feel. It has a sound. It has an attitude. It has an aura. It has a reason to go there. It has like any great brand. It has loyalists who swear by it. It has haters. I grew up in Houston. Houston has no brand. Got a lot of people, got a good size economy. What's the brand? It's just that it's a good gas town. What does that even mean? It's just that it's new. Oil and gas is a relatively new thing. It's only many decades, but it's new, but Detroit, you know, has one. I think New York has one, but a lot of places don't. Las Vegas has a brand. San Francisco, LA have a brand. New York has a brand. There's not that many places that have brands. And I think there's a miss, you know, like, I think if you're actually trying to make a city attractive, you want to have a brand and be intentional about it. I actually think I told this to an NBA team owner too. Very few NBA teams have a brand. And when you're not a brand, you're a commodity. You're basically saying coming and playing here is just the same as coming and playing somewhere else. Now there's a couple of [SPEAKER_01] Las Vegas has a brand. San Francisco, LA have a brand. New York has a brand. There's not that many places that have brands. And I think there's a miss. I think if you're actually trying to make a city attractive, you want to have a brand and be intentional about it. I actually think I told this to an NBA team owner too. Very few NBA teams have a brand. And when you're not a brand, you're a commodity. You're basically saying coming and playing here is just the same as coming and playing somewhere else. Now there's a couple of teams that have a brand, maybe because the city they're in, right? Miami, LA, New York, the brand is really the city, not the team, but there's one, there's been a couple examples of teams that have brands. I'm not a basketball guy at all, but I know that was it the 76ers or the Pistons? Who was the tough guy? The bad boys, the bad boys, the bad boy Pistons is an example of a brand. They gave it a name. It was cool. They made merch. They brought players in that reinforced the brand. It became a thing and it embodied, it stood for something. Some people hated it. They thought they were dirty. Other people loved it. They said they were tough. Or the Fab Five in Michigan, I think. Fab Five was an example. Exactly. Fab Five was another one. They wore all black socks, baggy shorts, right? What does a brand do? It has a look, an aesthetic, an icon, a visual, a brand, a logo. And so the same thing right now, the only team I would say that truly has that kind of a brand is the Miami Heat. They have this thing, every reference is called Heat Culture. And they say, well, there's Heat Culture. And Heat Culture is basically like Navy SEALs. Like when you come, you get weighed in every day with your weight and your body fat. And you have to be under a certain body fat or you don't get to play. [SPEAKER_01] And a lot of other NBA teams cater to their stars and they don't really, they don't want to rock the boat. Whereas Miami's like, no, this is Heat Culture. This is part of Heat Culture. If you came here, you should know what Heat Culture is all about. And if you think about the best companies, the best cities, they have a culture, they have a brand. And then there's people who get attracted to that, who come there for that. And when even people who didn't come there for that, they will change their behavior to fit the culture, to fit the brand. If I know that this place only rewards and respects people who are bold, people who take action, people who do X, Y, Z, then I'm going to bring that version of myself to the party. That's pretty cool. That's a good observation. I think UConn had that because I saw the 60 Minutes guy or the coach on 60 Minutes. It was like, people are like, well, winning is everything. He's here to win. And then I think SF has one. SF has one. I would say it's a little less intentional. And it's not really, it's like there's the tech scene in SF and then there's SF. SF kind of hates the tech scene. Yeah. Despite it being the driver of growth in SF. And then there's the tech scene, which has its own little brand. But it just stood out to me that I think it's hard because there's nobody who, it's not a company, right? There's not a, yeah, but the mayor has four years to kind of lead someone. Yeah. But you know, who's the mayor and are they the kind of world-class leader that can build this? And then can you hand it off from one person to the next? It's a really tough thing, but man, when you have it, what a competitive advantage because right, like you recruit, you move there. And so did our other friends that we all visited, they all moved there. It's not like they were born and raised in Manhattan. You know, it's it attracts talent. And when you attract talent, you attract a certain type of people, you attract earning power, you attract all kinds of things. And then you know, there's a flywheel that spins. What about the number one thing? What was number one? Trust. Okay. So one person I bumped into at Gary Vee's club or whatever was this Instagram creator called Jack's Dining Club. Do you know this guy? Jack. He's the hottest thing. What is the exact name? Is it diners? He's like, I follow him. I think he's 22 or 23 and he has tens of millions of followers. All right. Jack's Dining Room is the name. And then he's got this brand called Yes Chef. So I met this guy, Jack and you know, Ben was like, oh dude, I love your videos. Everyone's like, I love your videos. I was out of the loop. I didn't really know any of his content, but I started, I grabbed Ben's phone. I started watching some of his content. Pretty fascinating what this guy's doing. The core video hook of what he's doing is we're here at the best sandwich place in Paris. This is a, and then he's like, he's got a sandwich. He's like, this is a cheese and mayo, Dijon, Sam, whatever. And he's like the croissant. And he's like, dude, this thing is, and he takes a bite. He loves it. And this guy's brand is pretty incredible. He has these things he does now. Have you ever seen his reserve club? No, but he has a whole suite of brands called Yes Chef. Go to his Instagram and watch one of the reserve videos. If you can see it, basically it's these like you pay like a thousand or more than a thousand dollars, thousands of dollars to go as a group of like, say ten on an unreal culinary experience. Like we get on a private jet, we fly to this place on the jet. There's the best sushi chef making, you know, omakase on the plane. Then we land, we get the champagne. It's just like some overly indulgent foodie like a dinner on the sand in a fancy beach. Yeah. But look who's there. It's like Machine Gun Kelly, Leonardo DiCaprio. These are like fans of his content. They're like, I've seen your videos. I actually tried that restaurant because I saw that you said they had the best chicken sandwich in LA. I drove an hour to go get there. And he's like, wow, that's incredible. Leonardo DiCaprio. Thank you for saying that, dude. And then it says like, if you go to his Instagram, Overly indulgent foodie. Like a dinner on the sand in a fancy beach. Yeah. But look who's there. It's Machine Gun Kelly, Leonardo DiCaprio. These are fans of his content. They're like, I've seen your videos. I actually tried that restaurant because I saw that you said they had the best chicken sandwich in LA. I drove an hour to go get there. And he's like, wow, that's incredible. Leonardo DiCaprio. Thank you for saying that, dude. And then it says if you go to his Instagram, it goes to Yes Chef Guides, Yes Chef Festival, Yes Chef Reserve, Yes Chef Supply, Yes Chef Run Club, Yes Chef Group. He has a whole thing around this. You got a whole ecosystem going. All right. So what I thought really interesting about this was just the idea of trust. So when we were in New York, there were these places, and every place we went to was like, this is the hottest steakhouse in New York, the hottest sushi. I was like, bro, you gotta stop saying that. These can't all be the hottest restaurant. How many hottest restaurants in New York are there? It's just word of mouth. And one thing I thought about was, man, there's brand. If you think about this, the general idea of if I really wanted to have great food, who do I trust to tell me where the great food is in any city? A smart friend. Well, smart friend, but that smart friend has to be well-traveled, well-versed. Not everybody had this guy's job. Jack, he's basically your boy who knows the spot in every city. And I thought, man, he's sitting on a gold mine of trust. I think trust is going to be the thing that is in lowest supply over the next 10 years. Like dude, every video I see on Instagram, I'm like, is this fake? Whenever I see an ad, I'm like, okay, that's an ad. And then I see a normal funny video. I'm like, that might've been a deepfake. Yesterday I saw this insane thing where you can create a UGC character. So it says a new era of influencing, right? So check this out. You see this girl? Okay. So it's a pretty Instagram influencer. It's hyper-realistic. I don't know if you can see the detail, but hyper-realistic looking person, right? This is an AI generated person, but then it's like we can keep the character exactly the same. So the face, the eyes, the jewelry, the style, the hair. And so you have one character and it says one character, endless content. So this is catfish heaven, right? I'm going to be able to make this character and put her in every scene. She can be the face of my brand. She could just be an influencer on her own. She could do videos. She could do anything. And you're just going to be able to create a hyper-realistic looking person and post content for them. And no one will ever know that this entire thing is fake. And even if this is only mildly impressive—this is very impressive to me—but if this is mildly impressive to you, cool. Fast forward 12 months. We're going into peak fakeness around the world. And what happens when everything is easy to fake? Trust becomes incredibly important. That's crazy. I think podcasters like us are well positioned because people know we're real human beings. And in a flood of endless content, you're just going to gravitate towards people you trust. I think this guy Jack is sitting on a gold mine of trust. So where do you get food recommendations today? Yelp. Yelp is the default answer. And it's dude, Yelp sucks. I've never seen anyone be like, God, I love Yelp so much. I trust Yelp so much. Yelp always knows the best place to go when I want ramen in my city. And so I was like, this guy, I pitched him this idea. I was like, look, you're selling hats. Wonderful. You're selling these thousand dollar fun private jet experiences. I'm sure that's a blast, but it's obviously not that scalable as a business. I was like, you should create Jack's List as Yelp. You should try to compete with Yelp. You should create an app where I just say, I want the best burger, the best pizza, the best taco, the best ramen in any city. And you better have it. And it's your pick. It's like, here's number one, maybe number two or three. And that's it. That's the whole app. And I was like, that is what you should do with this trust. You should go after Yelp. Is he going to do it? And then him and his business partner were like, ah, yeah, but blah, blah, blah. And I was so convinced. I was like, actually, you know what? You're right. How about I just build it? And you just let me use your name and face. You just give me, I'll give you 20. You don't believe in it. Great. I'll give you 10, 20%. Let me build this. Because I'm so bullish on this idea that he should create this. How do you do a huge swing or a 500 million to 2 billion swing as a creator? Every video you have gets a hundred thousand likes of people who are wishing that they could go to this place. That's incredible. That's an unbelievable thing. 10 million people are watching you eat this fro-yo in Vermont. If that's really the best fro-yo in Vermont, you should just create your list and curate it and have it be the trusted place way more trusted than Yelp. I think trust is gold right now. I've been, what's the thing called? What's Suno? I mean, Suno, I bought a subscription to there a while back and I taught my daughter how to pee on the potty because we have a song. We made this artist called Noah Flan. He's kind of like Noah Khan, but he's the cheap person. So we call it Noah Flan. And we have a song called Let It Flow and it's him singing like the Elsa song? Let It Go. And it goes, let it flow, let it flow, let the pee fall from your body. Let it flow, let it flow, pee into the potty. Suno, I bought a subscription there a while back and I taught my daughter how to pee on the potty because we have a song. We made this artist called Noah Flan. He's sort of like Noah Khan, but he's like the cheap person. So we call it Noah Flan. And we have a song called "Let It Flow" and it's him singing like what's the Elsa song? "Let It Go." And it goes, "Let it flow, let it flow, let the pee fall from your body. Let it flow, let it flow, pee into the potty." And it's like this folk song. Is it on your phone? Play it. Yeah. Let me see. Hold on. Listen. Hold those pants right down. Hold those pants right down. Hold your feet and sit. Take a breath, relax, and here it comes. That's it. Let it flow, let it flow. Let the pee fall from your body. Let it flow, let it flow. [SPEAKER_01] Let it flow at night, let it flow. [SPEAKER_01] For all behaviors. For all behaviors. And because I hate listening to the same Moana song over and over again, I like folk music. I'm going to make something that I think you might like. [SPEAKER_01] And so now we sing "Let it flow, let it flow." A great Suno prompt word, by the way. Because if you say folk, it becomes almost too folky. [SPEAKER_01] Americana. [SPEAKER_01] Just use the word Americana. That's a good one. It'll add a little bit of that edge you want in it. Well, now I have Noah Flan. He's a saved character. And so I actually made a YouTube page for it. And I'm uploading his songs. And so anyway, AI has been awesome. I know that we can hate on it, but that's not real artists. But I'm telling you what, we love Noah Flan. We sing Noah Flan at our house. You don't know where it's going when it starts. It's like, "put your pants down." It's like, whoa, what's going on? [SPEAKER_01] Well, we have this company called Love Every. You know Love Every? [SPEAKER_01] Yeah, the toy company? [SPEAKER_01] Yeah. It's a toy company. And they send these books and we bought a book for potty training. And they tell a story about a kid going poop. And he's like, oh, I ate these pancakes. My stomach is growling. And then they show him on the toilet. And then they actually show the poop. And I'm like, that's disgusting. And it totally worked. It totally helped her. And so what I'm learning is that when you have to teach children things, you need to be pretty explicit in the stuff that a grownup doesn't necessarily want to talk about. I talk about it anyway. And it goes into detail. Like you have to push and it falls out of your body. These things actually helped her. And it's pretty gross. But that's what I'm doing with Noah Flan. By the way, I was very touched and impressed by seeing you as a dad in New York. I also want to give you a shout out. You're a great dad. Thank you. I don't know if you know you're a great dad. I think you do. I work really hard at it. I try so hard. I think I told you when I had kids, I was like, I finally have found my mission in life. I work really hard at being a good dad. You said you learned from your mom to talk to them like they're adults and feed them like they're adults. Yeah. At dinner, I was sitting next to your daughter and she was like, "Pass the green beans." I was so stunned. I didn't do it. And then she's like, "Green beans." And then I gave it to her. I work really hard at being a good dad. Yeah. You were like, what'd you say you learned from your mom? You said, talk to them like they're adults and feed them like they're adults. And yeah. At dinner, I was sitting next to your daughter and she was like, pass the green beans. I was like, what's happening? I was so stunned. I didn't do it. And then she's like, green beans. And then I gave it to her. Well, I just remember growing up and seeing people and I'm like, why does the kid menu exist? I'm just going to give them the same thing. We're just doing the same thing. Yeah. You're a great dad. Thank you. All right. So what was my other one? Okay. Marketing. There was some great one-liners that the marketing nerd in me loved. I just want to say it. So we were at this, what was the name of that? A fancy steakhouse thing we were at? Something. It had the number 86 in the title. Yeah. Yeah. Like the 86 or whatever. This is some restaurant really hard to get into. Great restaurant. Great restaurant. Great food. And the waiter brings out a box, a treasure chest. And he's like, gentlemen, have we dined here before? And we're like, no, not really. And he's like, oh, well, you're in for a treat. And he opens up, he starts to open the treasure chest, but he doesn't open it just yet. And he's like, can I tell you the story? And we're like, yeah, please. And he tells a story about how this restaurant, which is in New York, owns a farm in Melbourne or something in Australia. And they source their own Wagyu beef. They raise them. [SPEAKER_01] They only feed them probiotics and Skittles or whatever they feed them. [SPEAKER_01] He was funny. [SPEAKER_01] He goes, about three weeks before we take their life, we feed them macadamia nuts and butter. [SPEAKER_01] And that just really tops it off. [SPEAKER_01] And he's like, the meat, the steak, just so you guys know, almost like a warning. He's like, just so you guys know, when the steak comes, you're going to be incredibly soft. You can eat it with a spoon. And I remember, whoa, steak's so soft, you can eat it with a spoon. I was like, damn, that was a bar. So I just started writing down, I wrote that one down. I thought, that's a marketing kill shot right there. I kind of love that idea. Because again, how do you say in five words what somebody else could try to convince you of in 500 and still not succeed at? He did the same thing with the knives. He opened it up. He goes, you see these steak knives? These aren't normal steak knives. These steak knives are from 1930, which is the era that this building was created. He's like, this is Teddy Roosevelt's steak knife. Here you go, sir. Have you heard of Al Capone? He ate here. This was his knife. [SPEAKER_02] It was beautiful. There might be some blood on that one still. Yeah, it was great. And then we were like, but what about the spoon part? Was that a figure of speech? [SPEAKER_02] Okay. [SPEAKER_02] So that was one, another one, again, in the restaurant space. [SPEAKER_02] Because again, the restaurant marketing is off the hook here. [SPEAKER_02] This one restaurant's claim to fame. They go, and three different people told me the same thing about this restaurant separately. They go, Taylor came here two nights in a row. And I was like, and so they make you have to— Taylor Swift two nights in a row. That's the line. Taylor came here two nights in a row. [SPEAKER_02] And I was like, Dan, that's another kill shot. [SPEAKER_02] I'm going to tell you this place is great. Taylor came here two nights in a row. And I thought, wow. Okay. That's in the pantheon of great one-liners that says a lot. Another one, you gave me this one. I was asking you about your denim collection. I was like, so what, why the denim thing? And you were talking about it. You go, it's history you can wear. And I go, is that their slogan? He go, no, I just said that. I was like, that should be their slogan. I thought that was an incredible line for whoever's the power that be in the denim world. But they need to give you a little royalty and take that line. Yeah. Like Levi's can make, instead of saying we make it how they used to make it, it's like, wear history. Yeah, I think that's good. That's actually a golden one. And then I was talking to somebody else who has been incredibly successful at marketing. And I go, what's the trick for what you're doing? How'd you pull this off? [SPEAKER_01] And he goes, everybody wants something. You just have to figure out what it is. The rich want status and praise. The rich and unknown want fame. The famous want privacy. He goes, so I just figured out how to create products for each of those use cases. So he's like, for the famous people, I gave them privacy. For the rich but unknown, I gave them a pathway to fame. For the successful person who's got it all, they still want access into the right How did you pull this off? [SPEAKER_01] And he goes, everybody wants something. You just have to figure out what it is. The rich want status and praise. The rich and unknown want fame. The famous want privacy. He goes, so I just figured out how to create products for each of those use cases. So he's like, for the famous people, I gave them privacy. For the rich but unknown, I gave them a pathway to fame. For the successful person who's got it all, they still want access into the right rooms and they want praise. And he goes, you just got to know who you're selling to because it'll tell you how to sell it. [SPEAKER_01] And I thought, okay, that's pretty good. [SPEAKER_01] And I've heard this before in other versions. [SPEAKER_01] It's like, you sell a mom safety. [SPEAKER_01] You sell busy parents time. [SPEAKER_01] You sell the woman youth. [SPEAKER_01] You sell the male power. Or you got to know what's the one word you're ultimately selling to a person, right? Yeah. Like the one word of this podcast that we try to sell is inspiration. And so we're going to talk about hundreds of different people, hundreds of different cool things they've built, hundreds of different ways to be successful, hopefully so that you are ultimately inspired to do some badass stuff yourself. Like this is just a podcast where we shout out people doing things that we think are badass. And therefore hopefully inspire somebody to do a badass thing in their own version of their life. I know I have felt this way and I still feel this way, even though I know it's wrong, that branding and marketing, but not marketing. [SPEAKER_01] I think everyone understands direct response marketing. Like I put this much money in, I just do the thing that gets the highest click-through rate and I click it. That's fine and everything. But I think that the great people understand that branding and marketing, when I say marketing, I mean brand marketing, it's not sticky. And then I remember thinking, well, Mark Zuckerberg wears a hoodie. That's not branding. Of course, obviously it is branding, but I was like, it's all about utility. And then I read Peter Thiel's book. What's it called? Zero to One. Zero to One. And he talks about secrets and he talks about what's your special sauce? And it's so funny that Peter Thiel did two things that were interesting. He said, branding is a moat. [SPEAKER_02] Branding is a secret that you can know. [SPEAKER_02] And then he goes, unfortunately, it's not a secret that I know. [SPEAKER_02] So I'm not even going to write about it. That's like, do you remember that part of the book? He's like, he acknowledges, I underestimated it. Now I've come to appreciate it. I still don't know it or how to do it. Can't tell you about it. [SPEAKER_01] Yeah. [SPEAKER_01] He's like, I don't know anything about it, but I know it's real. [SPEAKER_01] And then we had Aaron Levy on the podcast. Aaron is a CEO of a company called Box, which makes enterprise cloud software. [SPEAKER_01] You could dismiss that as being boring, whatever, but he's immensely successful. [SPEAKER_01] And we asked him what books he likes to read. [SPEAKER_01] He was, if you're going to read any business books, just read these four or something like that. [SPEAKER_02] And he listed off four books. [SPEAKER_02] He's, if you read those, you're going to be amazing. [SPEAKER_02] And the first book that he said was a book called Positioning by this guy named Al Trout, I think his name is. [SPEAKER_02] I think he also wrote The 22 Immutable Laws of Marketing, of which Tim Ferriss says that's like one of the only three books that he always says, just read this one. [SPEAKER_02] And I just have noticed that when you're telling these stories, I am in my head taking notes right now. [SPEAKER_02] By the way, it's Al Ries and Jack Trout. [SPEAKER_02] Sorry. [SPEAKER_02] Jack Trout and Al Ries. [SPEAKER_02] The takeaway that you said you favor repetition, a repetitive thing that I find myself getting into is the day-to-day weeds of my business and thinking, well, what's the ad click-through rate? [SPEAKER_02] Okay, what if we just pointed a red arrow at this guy's face? [SPEAKER_02] It's going to get a higher click-through rate. [SPEAKER_02] What if we did this? [SPEAKER_02] But it's these things that appear to be irrational that aren't irrational at all that have the biggest needle moving difference. [SPEAKER_02] So making your brand associate with one word in the same way that Volvo does with safety or Lamborghini would do with flashy or Ferrari with fast, whatever. [SPEAKER_02] Or these other things that don't have an ROI right away, like taking someone and saying, here's the stake. [SPEAKER_02] You see this stake right here? [SPEAKER_02] And then telling the story. [SPEAKER_02] You say that in a meeting where people only care about numbers and they're, huh? [SPEAKER_02] But just make a cheaper stake and just sell it at a higher margin, please. [SPEAKER_02] Right. [SPEAKER_02] And I just think that when I'm hearing you tell the story, it's a reminder that I need to care about these things significantly more than I do. [SPEAKER_02] And I think probably everyone should. [SPEAKER_02] It's incredibly hard to do. [SPEAKER_02] And it takes a long time. And it takes faith. [SPEAKER_02] And it takes a leader who I think has that core insight. Remember that, back to my point of what does it really mean? What is it really? What is Apple really? Why do we buy Apple, right? Because we're buying some version of design or simplicity, right? That's the positioning Apple still has over everybody is that they make simple, beautiful products. So I think that you have to really distill, distill, distill, distill, distill. I remember I was talking to Harmony once. I go, what's your brand? [SPEAKER_01] And he goes, oh, my brand? Business. And I laughed. I was like, business isn't a brand. [SPEAKER_02] I was like, that's just a word. [SPEAKER_02] He goes, I want to own the word business. [SPEAKER_02] Because we're buying some version of design or simplicity, right? [SPEAKER_02] That's the positioning Apple still has over everybody is that they make simple, beautiful products. [SPEAKER_02] So I think that you have to really distill, distill, distill, distill, distill. [SPEAKER_02] I remember I was talking to Harmozy once. [SPEAKER_02] I go, what's your brand? And he goes, oh, my brand? [SPEAKER_02] Business. [SPEAKER_02] And I laughed. I was like, business isn't a brand. [SPEAKER_02] I was like, that's just a word. [SPEAKER_02] He goes, I want to own the word business. [SPEAKER_02] He goes, and then he said this, I don't know if I would agree with this, but he's like, Grant Cardone owns real estate. [SPEAKER_02] I want to own business. [SPEAKER_02] I think what he meant was in the world of YouTube and content, I want to be the guy when you think of business. [SPEAKER_02] And right or wrong, I thought there's incredible power in the focus and simplicity of trying to own a single word. [SPEAKER_02] And you could disagree and say, well, no, that doesn't capture everything that we do. And no, no, no, we want to, it's more nuanced than that. And it's like, yeah, but you don't really achieve anything when you try to spread it all out too thin, right? [SPEAKER_01] When you do the peanut butter strategy, you're spreading it all across the bread. [SPEAKER_01] And so I think there is a lot of value in trying to say, well, if it was a word, what would the word be? [SPEAKER_01] And if it was a word, is that the word other people would associate with us right now? [SPEAKER_01] Or is that just what we say internally? [SPEAKER_01] And if that was a word, are we doing that everywhere? Or are we only doing it in this one area? And unfortunately, you don't usually like the answers to that stuff. There's that quadrant of urgently needed or not urgent. And then above it, it's impact versus low impact. And there's this quadrant of it's not urgent, but it's very impactful. And that's the thing where you probably should spend time on, but you don't. This is one of those things. Right, right. Those are all the marketing. Actually, there was one more marketing one that I think is pretty cool, too. I'll give you this one, too. So we had dinner at probably the best Indian restaurant I've ever been to. If you've ever heard of Gymkhana, Gymkhana is this really famous Michelin star restaurant in London. They have a sister restaurant in New York called Ambassador's Clubhouse, I think. We went there with our friend who runs their, he doesn't run the restaurant group, but they've launched a sauce line. So you know how Carbone started as a famous restaurant and launched their sauces. Rao's? I don't know. I learned it's not Rao's. It's Rao's. They did the same thing. And so this guy's doing it with Indian sauces. And so, great dude, great dinner. We hung out. And he was telling me about the business. And I had actually passed on investing on this early on for one reason, which was I was like, I don't know how many people cook Indian food at home. I get why pasta sauce is going to sell a lot of units because people make a lot of pasta at home. Wait, how did you come across this one? Because this isn't in your wheelhouse. A friend had invested in it and sent it to me. And I should have dug in more, but I also didn't really respect the story of this restaurant. [SPEAKER_01] So, again, the story comes before the sauce. [SPEAKER_01] And what's the story here? [SPEAKER_01] So, same sort of Taylor came here two nights in a row type of story. You know, XYZ celebrities are here. The restaurant, I think, has a hundred thousand person wait list. Getting a reservation there is impossible. The story of the group, there basically was one guy, he partnered with a chef and the restaurant wasn't doing so hot. And so he decides, even though he's got no culinary experience, he's not a trained chef, he fires the chef, goes into the kitchen and takes over the kitchen. It's like, we're going to figure this out. Nine months later, they had a Michelin star, which is unbelievable. That's like if I decided to play in the NBA and in nine months I was like, or you know, the World Cup and I'm playing in the World Cup next cycle. It's insane to be able to do that. And so they pulled this off. Ah, yes, I've seen this. Oh, my God, it looks amazing. And so food's unreal. You should definitely go. So I was talking about the sauce thing. I was like, yeah, I was like, I just didn't think people were cooking Indian food that frequently at home. And he goes, oh, no, this is where Ro really helped us out. So there's a guy who came on our podcast, Ro Honosa. He's a guy you might have seen on Shark Tank. I think we were the only podcast he's ever done. And it took a lot of twisting his arm to get him on. But he was amazing. He started, you know, he was involved in making Smart Water a success, Vitamin Water a success, Poppy Soda, which I have right here on my desk. Poppy a success. So he's been just a killer with brands, tons of brands, by the way. [SPEAKER_02] Those are only like three of a dozen brands that you'll find in grocery stores that this guy's been early and big on. And I think Ro is incredibly gifted when it comes to what is it really, right? Because when he talked about this Poppy thing, it was like, I think when they started, it was like apple cider vinegar as a drink supplement. And he was like, no, no, no. It's called Mother's Miracle or something. Poppy a success. So, he's been just a killer with brands, tons of brands, by the way. Those are only three of a dozen brands that you'll find in grocery stores that this guy's been early and big on. And I think Ro is incredibly gifted when it comes to what is it really, right? Because when he talked about this Poppy thing, it was when they started, it was apple cider vinegar as a drink supplement. And he was like, no, no, no. It's called Mother's Miracle or something. He was like, we need to make clean soda. He's like, I grew up in Zambia drinking Coke and Fanta and soda. He's like, we need this to taste like a Fanta, but be good for you. And he's like, I think that's where the market is. And so, similarly with Jim Connick, he goes, we're going to make chicken great again. He's like, what? He goes, it's not about use this when you're going to cook Indian food once in a blue moon at home. It's of people who eat meat, 85% of their meals at home are chicken. Yeah. And what we need is for our sauce to make your chicken taste good and be less boring. Because it does. You add this sauce to your chicken, your chicken's going to taste phenomenal. So it's not about the one day you're going to decide to make Indian food for all your friends and host an Indian food thing. Who does that? That's pretty tough. It's pretty high risk. What we need to do is make chicken great again. And I was like, it's that marketing genius that you need that can be the difference between this being a really niche fringe thing to being worth $3 billion in five years. It's that insight executed well. A lot of investors say they add value. That guy added value by giving you the point of highest leverage to refocus the entire company around. This is awesome. I'm looking at their website. By the way, that's something that you'd make fun of with a guy giving a TED talk. It's we didn't stop there. [SPEAKER_02] You see, we moved the office and put the couch from here to here. It's what do we have in common with our ancestors? Yeah. From cavemen to our forefathers to today. What? But it makes sense. We all love chicken. And I'm thinking because what's funny is when you're copywriting, you want to use such detail that the person feels it in their bones. So for example, if you're selling a weight loss thing or a gym product to a woman who's a little overweight, you're like, I know why you always offer to take the photo when you're with your friends. Oh, that's a good one. I know how you feel. It's you want to go after these thoughts where they're not always loud, but they exist. And they're silent enough that when someone says that, you think to yourself, I didn't know other people thought that. That was an incredible example. The quiet thoughts said out loud. So true. People want to feel seen and understood. And some of the great marketers, they describe this. They say, if you could describe the problem in such great detail that the person feels completely understood. Even applied to it exactly. [SPEAKER_01] And then specific knowledge is when you learn about exactly how the product works. [SPEAKER_01] But you need that general knowledge to understand a vague idea. [SPEAKER_01] So for example, if you're doing gym work or a weight loss supplement, you know, eventually you'll get to the specific knowledge where you're like, okay, the body loses weight by doing X, Y, and Z. [SPEAKER_01] And this product helps you by doing whatever. [SPEAKER_01] But the general knowledge is just talking to women and being like, so how do you feel? [SPEAKER_01] Well, I feel fat or whatever. [SPEAKER_01] All right, but tell me more. [SPEAKER_01] Tell me more. [SPEAKER_01] Tell me more. [SPEAKER_01] And that's how you come up with these ideas where you're like, she said this, but this was below the iceberg. [SPEAKER_01] So I had to dig deep. [SPEAKER_01] And I've noticed that this is a common thread. [SPEAKER_01] Therefore, that's the perfect thing that I can use in my marketing. [SPEAKER_01] So when you said that you need to make chicken great again, okay, that doesn't mean anything. [SPEAKER_01] But when you said everyone wants to eat chicken because it's healthier, but it's so boring and bland and you need a good sauce for it. [SPEAKER_01] That hits because I eat chicken all the time. [SPEAKER_01] I'm so bored with this. [SPEAKER_01] I don't want to eat this anymore. [SPEAKER_01] And so this is a classic copywriting marketing move of learning general knowledge and how to- [SPEAKER_01] And positioning. [SPEAKER_01] So literally the positioning extends because it's what his make chicken great again was actually a strategy. [SPEAKER_00] It's not the marketing. [SPEAKER_00] It's the strategy. [SPEAKER_00] And the strategy basically then is to pair it with the positioning, which is, is this a sauce for cooking Indian food at home? [SPEAKER_00] Or is this a sauce for having really flavorful, delicious chicken? [SPEAKER_00] Two totally different positions. [SPEAKER_00] And then that extends, which aisle would you be in in the supermarket? [SPEAKER_00] Because there's aisles for pasta sauces and Asian ethnic sauces. [SPEAKER_00] And then there's aisles for toppers, marinades, sauces, things that you put on meat. [SPEAKER_01] And that's where you see that bachuns, a Japanese barbecue sauce or whatever. [SPEAKER_01] It's an example where I don't think a lot of people were really that into, I'd like to just put, I'm really looking for whatever this umami, savory Japanese sauces. [SPEAKER_01] But if I'm looking for some barbecue, some kind of Asian barbecue sauce to put on my food, my chicken, that sounds pretty good. [SPEAKER_01] And it's in the right aisle. [SPEAKER_01] And so the positioning literally becomes physical in the aisle. [SPEAKER_01] And then you get down to the actual marketing. Things that you put on meat. And that's where you see that bachuns, a Japanese barbecue sauce or whatever. It's an example where I don't think a lot of people were really that into. I'd like to just put, I'm really looking for whatever this umami, savory Japanese sauces. But if I'm looking for some barbecue, some kind of Asian barbecue sauce to put on my food, my chicken, that sounds pretty good. And it's in the right aisle. And so the positioning literally becomes physical in the aisle. And then you get down to the actual marketing. And then you say, well, we should probably market to people who are eating a lot of chicken. Maybe that's people who are trying to be healthy right now. But the seven days a week of plain chicken, chicken breast is getting pretty old for them. What if one day a week they were able to add our marinade or add our sauce on top? And actually it only adds a hundred calories, but that thing changes the whole meal. All of a sudden it's popping off. And so then it becomes an actual marketing strategy. I did this with Hampton a bunch where I was thinking, what do people fear about building a company? And it took me forever. I'm still working on it. But one of the emotions that I'm trying to get at is when you're building a company, the biggest fear oftentimes is not when you already have a business that has a couple million in revenue. It's not, is this going to fail? It's, I started this at 32, am I going to be 42 years old and be thinking, this thing barely grew. And I just wasted a decade on something where I could have been working on a different opportunity and I just blew it all. And that is the fear for where I'm thinking about for some of our marketing. Well, everyone has that fear and you don't talk about it out loud, but you fear, I should do this other thing and this other thing. And I'm always fearful of that. And so Hampton helps by giving you a room of peers who could help you make big 50 million dollar decisions, not by yourself. And so you actually have peers around you. But I spent a lot of time thinking about these phrases and words that you can use that aren't spoken often, but when they are, people just jump. I like the phrase 50 million dollar decisions as that had resonance for me. Let me give you one other example. That's in this quiet thoughts said out loud. So right now we're in a big decluttering mode in our house that we're just getting. Oh, you had a great line. You had a great line for that, by the way. You made a joke. You're, I'd rather move than declutter this place. Yeah, exactly. We almost are just needing a new house. We need to start over. It's that bad. Everyone feels that way. That's a really good one. I would, if I was a moving company or a cleaning company. Well, my wife has started. She goes, because I was like, what's gotten into you? You're every day. You're just, I used to really struggle to be like, hey, let's get rid of this. This is junk. We don't need this. And I used to do that. And then she would hang on to it either for sentimental value. No, we do need it once in a while. No, we paid a lot for that. And I'll sell it. I'm going to do something with it. I don't want to just throw it away. All these reasons for hoarding. Right. And so she didn't view it as hoarding. And then she didn't like when I called it hoarding. Right. So that was our stalemate where nothing was really moving. All of a sudden things changed. I was like, I didn't do anything. What, can you tell me what the answer was? Because I surely didn't have it. [SPEAKER_02] And she goes, well, I started following these women on Instagram. I just changed my feed. She's like, I just decided I'm going to follow 20 of these people. Unfollowed a bunch of parenting and fitness stuff to get my feed to be just brainwashing of the right flavor. And she goes, because I saw this one thing that really resonated with me. I was like, oh, what was it? And so there's these decluttering coaches on Instagram. I don't know if you've seen this. They have millions of followers. I love it. And there's women that are just helping other women figure out how to think about decluttering their house. It's not even strategy, right? [SPEAKER_02] Because the answer is obvious. Put the stuff in a bag and get rid of it. It's mostly personal. [SPEAKER_02] It's how to feel about saying goodbye to something that your baby used to play with. Exactly. [SPEAKER_02] Or you spent money on it and now you feel like it's wasteful to get rid of it. It's how personal finance is more personal than finance. It's cleaning is more dealing with the inside. You know what Cesar Millan, the dog trainer, says? He goes, I trained the human and we rehabilitate the dog. Yeah, exactly. That's so true. And so she was talking about there was one Instagram reel she saw where the woman was walking around the house and she goes, you know, I've been keeping all this stuff for my kids because I want them to make sure they have everything they might need, but they don't have me anymore. Because now when I walk around, my brain is just thinking, oh, I got to pick those up. Oh, I need to put that away. Oh, I really want to reorganize the shelf. Oh, I've been meaning to get to this. Oh my God. And then she's like, another one was, are you ashamed? Does panic come inside you when somebody offers to come over for a playdate? [SPEAKER_02] Like the idea of having guests over, does it trigger panic in you? That's not what your home is supposed to feel like. So whatever upside you thought this is giving you, that's a great one. Think about the panic that you feel. [SPEAKER_02] And my wife is thinking, dude, every time, when we go to school drop off, we have the Tesla with the wings. And so when you open the door, it's so open house for our car and our car is there's goldfish and Cheetos and four soccer balls and 19 shoes in the back of the car. Right? We have three kids, three car seats. [SPEAKER_02] So whatever upside you thought this is giving you. [SPEAKER_02] That's a great one. [SPEAKER_02] Think about the panic that you feel. [SPEAKER_02] And my wife is like, dude, every time when we go to school drop off, we have the Tesla with the wings. And so when you open the door, it's such a wide open house for our car and our car has goldfish and Cheetos and four soccer balls and 19 shoes in the back of the car. Right? It's just a mess. We have three kids, three car seats. [SPEAKER_02] It's a madhouse back there. [SPEAKER_02] And so she's like, let's drop off over here at the corner. [SPEAKER_02] I'm like, what the hell? Why? [SPEAKER_02] She's like, because I don't want anyone to say, kids, get out the other door so nobody sees. [SPEAKER_02] And so when the creators on Instagram started to speak to those moments and those fears, which is the equivalent of you volunteering to take the photo so that you're not in it, then all of a sudden the flip switched. It's like I could see the power of the right sentence that just hits the nerve that literally rewires someone's behavior. [SPEAKER_02] That's a great story. [SPEAKER_02] I'll be eager to see how long that lasts because that potentially could be life-changing. [SPEAKER_02] Yeah. [SPEAKER_02] Hopefully it is because it's pretty traumatizing to be like, I did this. We've been house hunting, so we're seeing all these really nice houses that are staged. And every time we go in, I'm like, yeah, but you got to remember we're going to ruin all this. We don't live like this. This is a perfectly staged minimal house. [SPEAKER_02] It's like when you go shopping for clothes, you're like, picture that with a mustard stain on it. Do you still like it? Do you have mannequins with bellies? Because I'd like to see what this looks like. And so with our house, I looked up our old Zillow photos of the house right before this same house we're in before we moved in. And I was like, what do you think of this house? [SPEAKER_02] And it looks amazing. [SPEAKER_02] Oh, that's so funny. [SPEAKER_02] It's like we ruined this. This already was epic. We messed it up. [SPEAKER_02] And so you have to face reality. [SPEAKER_02] Yeah. [SPEAKER_02] I, this whole clutter thing is near and dear to my heart. I argue with my wife about that stuff all the time. [SPEAKER_01] And one of the reasons I like living in New York is I make the excuse: I've got a small apartment. You guys can't get me anything. Right. And it's not that small. But dude, the clutter thing bothers me. It kills me. Dude, when you walked into my house, the entry, you open the door. It's whatever, 30 foot ceilings, because it'd be so beautiful. Instead, we had a giant pink UFC octagon trampoline just in the middle of the house. And the kids did love it. [SPEAKER_01] It was pretty fun. But, damn man, where did we go wrong? [SPEAKER_01] It's Amazon, man. Being able to buy stuff so easily online. I think if I was an influencer in this space, it would be about consumerism and showing people. For example, if I was to get you, if I was going to show you why you should eat healthier, you could do a bunch of visualizations. But I could just show you like, look, when you go to the movies and you get popcorn, I could just show you a block of fat. I'm like, that's 100 grams. [SPEAKER_01] Right. That is what is on here. I could be like, here's your bill. Here's the money that you would have saved not buying this stuff. You know what I mean? That wouldn't land as well, but that's how I think about it. I'm like, oh my God, it's so much waste. Or I'll be like, a kid in China made this, it flew over on an airplane, it got into this factory, it went to this UPS. That's where it hurts me. All this energy, it's just wasted. I hate the waste. And so that's what lands at me when I think of the waste. [SPEAKER_01] But that's a significantly less popular emotion. Right, right. But this stuff is fun. If you want to learn more about this, my favorite book on this topic is Made to Stick by Chip Heath. It's two brothers from Stanford. And they do the best job of showing five ways that you can make ideas stick with people. And I'm thinking I'm going to reread that. I've read that and I've read Positioning. By the way, even though they come highly recommended, I actually did not think either was great. There's some books you read and you're like, holy shit, every page is something you want to frame. That's not how I felt at all about those books. Also, they're pretty old. So the examples they give are not as relevant. I think this is something you just have to actually study the ground truth ads. And you have to notice what resonates. [SPEAKER_01] You have to start paying attention and start collecting for yourself. The books can provide some general frameworks, but I personally didn't think that either of them was good enough to feel like I actually understood it. [SPEAKER_01] Okay, well, I agree to disagree. [SPEAKER_01] No, you do both, right? That's not how I felt at all about those books. Also, they're pretty old. So the examples they'll give are not as relevant. I think this is something you just have to actually study the ground truth ads. And you have to notice what resonates. [SPEAKER_01] You have to start paying attention and start collecting for yourself. [SPEAKER_01] The books can provide some general frameworks, but I personally didn't think that either of them was good enough to feel like I actually understood it. [SPEAKER_01] Okay, well, I agree to disagree. [SPEAKER_01] No, you do both, right? You have a pretty strong swipe file and yeah, for this thing, you've been doing that for 15, 20 years now. I thought Made to Stick was cool because it just put frameworks, but there are classic ones that you see. And some of them are funny where it's like, this person is this rich. It's like, well, what does a trillion mean? Well, it's, and then you do the seconds thing. I think I told you the story where a million is 72 hours. A billion is 82 weeks. And then a trillion is 32 years. There are ways to break things down that are far more tangible. And that's what I learned from Made to Stick. Didn't stick. Almost, almost lost that one. That's my joke when I—it's a dad joke. When people say, I'll say, they could tell I've got bad hearing and they go, do you have bad hearing? I go, huh? It's never funny. No one has ever laughed. I'll give it to you. All right. That's it. That's the pop. All right. That's it. That's the pop. Great restaurant. Great restaurant. Great food. And the waiter brings out a box, like a treasure chest. And he's like, gentlemen, have we dined here before? And we're like, no, not really. And he's like, oh, well, you're in for a treat. And he opens up, he starts to open the treasure chest, but he doesn't open it just yet. And he's like, can I tell you the story of, you know? And we're like, yeah, please. And he's like, so we, and he tells a story about how this restaurant, which is in New York, owns a farm in like Melbourne or something in Australia. And they source their own Wagyu beef. They raise them. They, you know, they only feed them, you know, probiotics and Skittles or whatever, whatever they feed them. He was like, it was kind of funny. He goes, about three weeks before we take their life, we feed them macadamia nuts and butter. And that just really tops it off. And he's like, he's like, and so the meat, the steak, just so you guys know, almost like a warning. He's like, just so you guys know, when the steak comes, you're going to be incredibly soft. You can eat it with a spoon. And I remember like, whoa, steak's so soft, you can eat it with a spoon. I was like, damn, that was a bar. So I just started writing down like, I just, I wrote that one down. I thought, well, that's a, that's a marketing kill shot right there. I kind of love that idea. Because again, how do you say in five words, what somebody else could try to convince you of in 500 and still not succeed at? He did the same thing with the knives. He opened it up. He goes, you see these steak knives? These aren't normal steak knives. These steak knives are from 1930, which is the era that we, this building was created. He's like, this is Teddy Roosevelt's steak knife. Here you go, sir. Have you heard of Al Capone? He ate here. This was his knife. Like, it was beautiful. There might be some blood on that one still. Yeah, it was, it was great. And then we were like, but what about the spoon part? Oh, was that a, was that a figure of speech? Okay. So, so that was one, another one, again, in the restaurant space. Cause again, the restaurant marketing is, is off the hook here. This one restaurant's claim to fame. They go, and three different people told me the same thing about this restaurant separately. They go, Taylor came here twice in a row. And I was like, and so they make you have to- Taylor Swift two nights in a row. That's the line. Taylor, Taylor came here two nights in a row. And I was like, Dan, that's another kill shot. Like, I'm going to tell you this place is great. Taylor came here two nights in a row. And I thought, wow. Okay. That's in the pantheon of like great, you know, one-liners that said, that says a lot. Another, another one, you gave me this one. I was, I was asking you about your denim collection. I was like, so what, why, why the denim thing? And you were like, I just, you started talking about it. You go, it's like history you can wear. And I go, is that their slogan? He go, no, I just said that. I was like, that should be their slogan. I thought that was an incredible line for whoever's the, you know, the higher, who's the power that be in the, in the denim world. But they need to, they need to give you a little royalty and take that line. Yeah. Like Levi's can make like, uh, you know, instead of saying we make it like they used to make it, uh, it's like, you know, uh, wear history. Like, yeah, I think that's a good, that's actually a golden one. And then I was talking to somebody else who has been incredibly successful at marketing. And I go, what's the, what's the tree, what's the trick for what you're doing? How did, how'd you pull this off? And he goes, everybody wants something. You just have to figure out what it is. The rich want status and praise. The rich and unknown want fame. The fame, famous on privacy. He goes, so I just figured out how to create products for, for each of those use cases. So he's like, for the famous people, I gave them privacy. For the rich, but unknown, I gave them a pathway to fame. For the, the successful person who's got it all, they still want access into the right rooms and they want praise. And he goes like, you just got to know who you're selling to because it'll tell you how to sell it. And, um, I thought, okay, that's, that's pretty good. And, and I've heard this before in other, other versions. It's like, um, you sell a mom safety. You sell, uh, you know, you sell the, the busy parents time. You sell the woman youth. You sell the male, um, you know, power. Or you basically, you got to know kind of like what's the, what's the one word you're ultimately selling to a person, right? Yeah. Like the one word of this podcast that we try to sell is inspiration. And so we're going to talk about hundreds of different people, hundreds of different cool things they've built, hundreds of different ways to be successful, hopefully so that you are ultimately inspired to do some badass shit yourself. Like this is just a podcast where we shout out people doing things that we think are pretty badass. And therefore hopefully inspire somebody to do a badass thing in their own, their own version of their life. I, I know I have felt this way and I still feel this way, even though I know it's wrong, that branding and, and, and marketing, but not marketing. I think everyone understands direct response marketing. Like I put this much money in, I just do the thing that gets the highest click, click through rate and I click it. That's sort of like, that's fine and everything. But I think that like the great people understand that branding and marketing, when I say marketing, I mean like brand marketing, it's not sticky. And then I remember thinking like, well, Mark Zuckerberg wears a hoodie. That's not branding. Of course, obviously it is branding, but I was like, he's, it's all about utility. And then I read Peter Thiel's book. What's it called? Zero to one. Zero to one. And he talks about secrets and he talks about like, what's your special sauce? And it's so funny that Peter Thiel, he did two things that were interesting. He said, branding is a moat. Branding is a secret that you can know. And then he goes, unfortunately, it's not a secret that I know. So I'm not even going to write about it. That's like, do you remember that part of the book? He's like, he acknowledges, he's like, I underestimated it. Now I've come to appreciate it. I still don't know it or how to do it. Can't tell you about it. Yeah. He's like, I don't know anything about it, but I know it's real. And then we had Aaron Levy on the podcast. Aaron is a CEO of a company called Box, which makes enterprise cloud software. You could dismiss that as being boring, whatever, but he's immensely successful. And we asked him what books he likes to read. He was like, if you're going to read any business books, just read these four or something like that. And he listed off four books. He's like, if you read those, you're going to be amazing. And the first book that he said was a book called Positioning by this guy named Al Trout, I think his name is. I think he also wrote the 22 Immutable Laws of Marketing, of which Tim fares. That's like one of the only three books that he always says, like, just read this one. And I just have noticed that when you're telling these stories, I am in my head, I'm like, I'm taking notes right now. By the way, it's Al Rees and Jack Trout. Sorry. Jack Trout and Al Rees. The takeaway that you said you like repetition, a repetitive thing that I find myself is getting into the day-to-day weeds of my business and thinking, well, what's the ad click-through rate? Okay, what if we just pointed a red arrow at this guy's face? It's going to get a higher click-through rate. What if we did this? But it's these things that appear to be irrational that aren't irrational at all that have the biggest needle moving difference. So making your brand associate with one word in the same way that Volvo does with safety or Lamborghini would do it with, like, flashy or Ferrari with fast, whatever. Or these other things that don't have an ROI right away, like taking someone and saying, here's the stake. You see this stake right here? And then telling the story. You say that in a meeting where people only care about numbers and they're like, huh? But just make a cheaper stake and just sell it at a higher margin, please. Right. And I just think that when I'm hearing you tell the story, it's a reminder that I need to care about these things significantly more than I do. And I think probably everyone should. It's incredibly hard to do. And it takes a long time. And it takes faith. And it takes a leader who, I think, has that core insight. Remember that kind of back to my point of, like, what does it really mean? What is it really? Like, what is it really? What is Apple really? Why do we buy Apple, right? Because we're buying some version of design or simplicity, right? That's the positioning Apple still has over everybody is that they make simple, beautiful products. So I think that you have to really, like, to distill, distill, distill, distill, distill. I remember I was talking to Harmozy once. I go, what's your brand? And he goes, oh, my brand? Business. And I laughed. I was like, business isn't a brand. I was like, that's just a word. He goes, I want to own the word business. He goes, and then, you know, he said this, I don't know if I would agree with this, but he's like, Grant Cardone owns real estate. I want to own business. I think what he meant was, like, in the world of, like, YouTube and content, I want to be the guy when you think of business. And right or wrong, I thought there's incredible power in the focus and simplicity of trying to own a single word. And, you know, you could disagree and say, well, no, that doesn't capture everything that we do. And no, no, no, we want to, it's more nuanced than that. And it's like, yeah, but you don't really achieve anything when you try to spread it all out too thin, right? When you do the peanut butter strategy, you're spreading it all across the bread. And so I think there is a lot of value in trying to say, well, if it was a word, what would the word be? And if it was a word, is that the word other people would associate with us right now? Or is that just what we say internally? And if that was a word, like, are we doing that everywhere? Or are we only doing it in this one area? And unfortunately, you don't usually like the answers to that stuff. There's, like, that quadrant of, like, urgently needed or not urgent. And then above it, it's, like, impact versus low impact. And, like, there's this quadrant of, like, it's not urgent, but it's very impactful. And that's, like, the thing where you probably should spend time on, but you don't. This is, like, one of those things. Right, right. Those are all the marketing. Actually, there was one more marketing one that I think is pretty cool, too. I'll give you this one, too. So we had dinner at probably the best Indian restaurant I've ever been to. If you've ever heard of Gymkhana, Gymkhana is, like, this really famous Michelin star restaurant in London. They have a sister restaurant in New York called Ambassador's Clubhouse, I think. We went there with our friend who runs their, he doesn't run the restaurant group, but they've launched a sauce line. So, like, you know how, like, Carbone started as a famous restaurant and launched their sauces. Rao's? I don't know. I learned it's not Rao's. It's Rao's. They did the same thing. And so this guy's doing it with Indian sauces. And so, great dude, great dinner. We hung out. And, you know, he was telling me about the business. And I had actually passed on investing on this early on for one reason, which was I was, like, I don't know how many people cook Indian food at home. Like, I get why pasta sauce is going to sell a lot of units because people make a lot of pasta at home. Wait, how did you, how did you come across this one? Because this isn't, that's not in your wheelhouse. A friend had invested in it and sent it to me. And I should have, I should have dug in more, but I also didn't really respect the story of this restaurant. So, again, the story comes before the sauce. And what's the story here? So, same sort of Taylor came here two nights in a row type of story. Like, oh, you know, XYZ celebrities are here. The restaurant, I think, has a hundred thousand person wait list. Like, this is an insane number. Like, getting a reservation there is, like, impossible. The story of the group, there basically was, like, one guy, he partnered with a chef and the restaurant wasn't doing so hot. And so, he decides, even though he's got no culinary experience, he's not a trained chef, he fires the chef, goes into the kitchen and takes over the kitchen. It's like, we're going to figure this out. Nine months later, they had a Michelin star, which is unbelievable. That's like, if I decided to play in the NBA and in nine months, I was like, or like, you know, the World Cup and I'm playing in the World Cup next cycle. Like, it's insane to be able to do that. And so, they pulled this off. Ah, yes, I've seen this. Oh, my God, it looks amazing. And so, food's unreal. You should definitely go. So, I was talking about the sauce thing. I was like, yeah, I was like, I just didn't think people were cooking Indian food that frequently at home. And he goes, oh, no, this is where Ro really helped us out. So, there's a guy who came on our podcast, Ro Honosa. He's a guy you might have seen on Shark Tank. I think we were the only podcast he's ever done. And it took a lot of like twisting his arm to get him on. But he was amazing. He started, you know, he was involved in making Smart Water a success, Vitamin Water a success, Poppy Soda, which I have right here on my desk. Like, Poppy a success. So, he's been just a killer with brands, tons of brands, by the way. Those are only like three of like a dozen brands that you'll find in grocery stores that this guy's been like, you know, early and big on. And I think Ro is incredibly gifted when it comes to like, what is it really, right? Because when he talked about this Poppy thing, it was like, I think when they started, it was like apple cider vinegar as a drink supplement. And he was like, no, no, no. It's called like Mother's Miracle or something. He was like, we need to make clean soda. He's like, I grew up in Zambia drinking Coke and Fanta and soda. He's like, we need this to taste like a Fanta, but be good for you. And he's like, I think that's where the market is. And so, similarly with Jim Connick, he goes, we're going to make chicken great again. He's like, what? He goes, it's not about use this when you're going to cook Indian food once in a blue moon at home. It's of people who eat meat, 85% of their meals at home are chicken. Yeah. And what we need is for our sauce to make your chicken taste good and be less boring. Because it does. You add this sauce to your chicken, your chicken's going to taste phenomenal. So it's not about the one day you're going to decide to make Indian food for all your friends and host an Indian food thing. Like, who does that? That's pretty tough. It's pretty high risk. What we need to do is make chicken great again. And I was like, it's that sort of marketing genius that you need that can be the difference between this being a really niche fringe thing to being worth, you know, $3 billion in five years. It's like that insight executed well. A lot of investors say they add value. That guy added value by like giving you like the point of highest leverage to refocus the entire company around. This is awesome. I'm looking at their website. By the way, that's like something that you'd make fun of, like with a guy like giving a TED talk. It's like, we didn't stop there. You see, we moved the office and like put the couch from here to here. It's like, what do we have in common with our ancestors? Yeah. From cavemen to our forefathers to today. Like what? But it makes sense. We all love chicken. And I'm like, because what's funny is like when you're copywriting, you want to use such detail that the person feels it in their bones. So for example, if you're selling like a weight loss thing or a gym product to a woman who's a little overweight, you're like, I know why you always offer to take the photo when you're with your friends. Oh, that's a good one. I know how you feel. It's like, you want to go after these thoughts where they're not always loud, but they exist. And they're silent enough that when someone says that, you think to yourself, I didn't know other people thought that. That was an incredible example. The quiet thoughts said out loud. So true. People want to feel seen and understood. And some of the great marketers, they describe this. They say, if you could describe the problem in such great detail that the person feels completely understood. even applied to it exactly. And then specific knowledge is when you learn about exactly how the product works. But you need that general knowledge to understand a vague idea. So for example, if you're doing like gym work or like a weight loss supplement, you know, eventually you'll get to the specific knowledge where you're like, okay, so like the body loses weight by doing X, Y, and Z. And this product helps you by doing whatever. But the general knowledge is just talking to women and being like, so how do you feel? Like, well, I feel like fat or whatever. Like you're all right, but tell me more. Tell me more. Tell me more. And that's how you come up with these ideas where you're like, she said this, but this was below the iceberg. So I had to dig deep. And I've noticed that this is like a common thread. Therefore, that's the perfect thing that I can use in my marketing. So when you said that you need to make chicken great again, okay, that doesn't mean anything. But when you said everyone wants to eat chicken because it's healthier, but it's so boring and bland and you need a good sauce for it. That like hits because I eat chicken all the time. I'm like, I'm so boring at this shit. I don't want to eat this anymore. And so this is like a classic copywriting marketing shtick of like general knowledge and learning how to- And positioning. So literally the positioning extends because it's, you know, what his make chicken great again was actually a strategy. It's not the marketing. It's the strategy. And the strategy basically then is to pair it with the positioning, which is, is this a sauce for cooking Indian food at home? Or is this a sauce for having really flavorful, delicious chicken? Two totally different positions. And then that extends, which aisle would you be in in the supermarket? Because there's aisles for pasta sauces and Asian ethnic sauces. And then there's, there's aisles for, uh, toppers, uh, you know, marinades, sauces, things that you put on meat. And that's where you see like that bachuns, like a Japanese barbecue sauce or whatever. It's an example where like, I don't think a lot of people were really that into, I'd like to just put, I'm really looking for whatever this, uh, umami, savory Japanese sauces. But if I'm looking for some barbecue, you know, some, some kind of Asian barbecue sauce to put on my food, my, my chicken, that sounds pretty good. And it's in the right aisle. And so the positioning literally becomes physical in the aisle. And then you, then you get down to like the actual, actual marketing. And then you say, oh, well, we should probably market to people who are eating a lot of chicken. Maybe that's people who are trying to be healthy right now. But you know, the seven days a week of plain chicken, you know, chicken breast is getting pretty old for them. What if one day a week they were able to add our marinade or add our sauce on top? And actually it only adds a hundred calories, but damn, that thing changes the whole meal. All of a sudden it's popping off. And so you, then it becomes an actual marketing strategy. I did this with Hampton a bunch where I was like, what, what do people fear about building a company? And it took me forever. And I'm like, I'm still working on it. But one of the, the emotions that I'm trying to get at is when you're building a company, the biggest fear oftentimes is not like once you have a business that already has a couple million in revenue, it's not like, is this going to fail? It's like, I started this at 32, am I going to be 42 years old and be like, this thing barely grew. And I just wasted a decade on something where I could have been working on a different opportunity and I just blew it all. And like, that is like the fear for where like, I'm thinking about for some of our marketing of like, well, everyone has that fear and you don't talk about it out loud, but you like fear, like I should do this other thing and this other thing. And I'm always fearful of that. And so Hampton helps by giving you a room of peers who could help you make big 50 million dollar decisions, not by yourself. And so you actually have like peers around you. But like, I spent, I spent a lot of time thinking about like these phrases and words that you can use that aren't spoken often, but when they are, people just jump. Well, I like the phrase 50 million dollar decisions just as that had resonance for me. Let me give you one other example. That's kind of in this like quiet thoughts, uh, said out loud. So right now we're in a big, uh, like decluttering mode in our house that we're just like getting. Oh, you had a great line. You, you had a great line for that, by the way, you made a joke. You're like, I'd rather move than declutter this place. Yeah, yeah, exactly. I, we almost are like, we just need a new house. We need to start over. Like it's that bad. Everyone feels that way. It's like, I'd read, that's a really good one. I would, if I was like a moving company or a cleaning company. Well, my wife has started. She goes, cause I was like, what got, what's gotten into you? Like you're every day. You're like, just, I used to really struggle to be like, Hey, let's get rid of this. This is junk. We don't need this. And I used to do that. And then she would hang on to it either for sentimental value. No, we do need it once in a while. No, we paid a lot for that. And like, I'll sell it. I'll get, I'm going to do something with it. I don't want to just throw it away. All these reasons for hoarding. Right. And so she didn't view it as hoarding. And then she didn't like when I called it hoarding. Right. So that was like our, we were in a stalemate where like nothing was really moving. All of a sudden things changed. I was like, I didn't do anything. What, can you tell me what the answer was? Cause I surely didn't have it. And she goes, well, I started following these women on Instagram. I just changed my feed. She's like, I just decided I'm going to follow like 20 of these people. Unfollowed a bunch of like parenting and like fitness stuff to like get my feed to be just brainwashing of the right flavor. And she goes, cause I, I saw this one thing that really resonated with me. I was like, Oh, what was it? And so there's these decluttering coaches on Instagram. I don't know if you've seen this. They have like millions of followers. I love it. And there's women that are just helping other women, like kind of figure out how to like think about decluttering their house. It's not even strategy, right? Cause the answer is obvious. Put the shit in a bag and get rid of it. It's mostly personal. It's like how to feel about like saying goodbye to something that like your baby used to play with. Exactly. Or you spent money on it and now you feel like it's wasteful to get rid of it. It's sort of like how personal finance is more personal than finance. It's like cleaning is more like dealing with the inside. You know, what does Cesar Millan, the dog trainer says? He goes, I trained the human and we rehabilitate the dog. Yeah, exactly. That's so true. And so she was talking about like, there was one Instagram reel. She saw where the woman was walking around the house and she goes, you know, I've been keeping all this stuff for my kids because I want them to, I'm trying to like make sure they have everything they might need, but they don't have me anymore. Because now when I walk around, I just see, my brain is just thinking, oh, I got to pick those up. Oh, I need to put that away. Oh, I really want to reorganize the shelf. Oh, I've been meaning to get to this. Like, oh my God. And then she's like, another one was, are you ashamed? Like, do you, does panic come inside you when somebody offers to like come over to a play date? Like the idea of having guests over, does it trigger panic in you? Like that's not what your home is supposed to feel like. So whatever upside you thought this is giving you. That's a great one. Think about the panic that you feel. And my wife is like, dude, every time, like when we go to school drop off, we have the Tesla with like the wings. And so when you open the door, it's like such a, it's like so open house for like our car and our car is like, there's goldfish and Cheetos and four soccer balls and 19 shoes in the back of the car. Right? Like, it's just like, we have three kids, three car seats. It's a, it's a madhouse back there. And so she's like, let's drop off over here at the corner. I'm like, what the hell? Why? She's like, cause I don't want anyone to say, kids, get out the other door. So nobody sees. And so when the, when the, when the creators on Instagram started to speak to those moments and those fears, which is the equivalent of you volunteering to take the photo so that you're not in it. Then all of a sudden it like the flip switched. It's like, I could see the power of like the right sentence that just hits the nerve that literally just rewire someone's behavior. That's a great story. I'll be eager to see how long that lasts because that potentially could be life-changing. Yeah. Hopefully it is. Um, cause it's, it's pretty traumatizing to be like, I did this. Like we, this is hilarious. We've been like house hunting. So like we're seeing all these really nice houses that are like staged. And every time we go in, I'm like, yeah, but you got to remember we're going to ruin all this. We don't live like this. Like this is like a perfectly staged minimal house. It's like when you go like shopping for clothes, you're like, picture that with a mustard state on it. Do you still like it? Do you have mannequins with bellies? Cause I'd like to see what this looks like. And so, so then with, with our house, I looked up our old, like, this is like Zillow photos of when the house right before this same house we're in before we moved in. And I was like, what do you think of this house? And it looks amazing. Oh, that's so funny. It's like, we ruined this. This already was epic. We, we, we messed it up. And so, you know, you have to kind of like face reality. Yeah. I, I, it's near and dear to my heart. This whole clutter thing. I argue with my wife about that stuff all the time too. And one of the reasons I like living in New York is I make the excuse, I've got a small apartment. You guys can't get me anything. Right. And it's like, not that small. But dude, the, the clutter thing bothers me. It kills me. Dude, when you walked into my house, like the entry, you open the door. It's like, whatever, 30 foot sales. Cause she'd be so beautiful. Instead, we had a giant pink, like UFC octagon trampoline just in the middle of the house. And the kids did love it. It was pretty fun. But like, damn man, like where, where did we go wrong? It's, it's Amazon, man. But being able to buy shit so easily online. I think that like, if I was, um, I don't think this would land as well, but if I was like an influencer in this space, it would be about like consumerism and like, and like showing people, like, for example, if I was to get you, if I was going to show you why you should eat healthier, you could do a bunch of like visualizations. But like, I could just show you like, look, when you go to the movies and you get popcorn, I could just, I could tell you that they put a hundred grams of butter on it. Or I could just show you a block of fat. I'm like, that's 100 grams. Right. That is what is on here for this. I could be like, here's your bill. Like, here's the money that you would have saved not buying this stuff. You know what I mean? Like, uh, that wouldn't land as good, but that's how I think about it. I'm like, oh my God, it's so much waste. Or I'll be like, a kid in China made this, it flew over on an airplane. It got into this factory. It went to this UPS. Like, that's where it hurts me. I'm like, all this energy, it's just wasted. I hate the waste. And so that's what lands at me when I think of like the waste. But that's, that's a significantly less, um, popular emotion. Right, right. Uh, but this is stuff is fun. If you want to learn more about this stuff, my favorite book on this topic is Made to Stick by Chip Heath. It's two brothers from Stanford. And they do the best job of showing like five ways that you can make ideas stick with people. And I, and I'm kind of like thinking I'm going to reread that. I've read that and I've read Positioning, by the way, even though they come highly recommended, I actually did not think either was great. There's some books you read and you're like, holy shit, every page is like, you want to frame it. Um, that's not how I felt at all about those books. Also, they're pretty old. So the examples they'll give are not as relevant. I think this is something you just have to like actually study the ground truth ads. And you have to notice what resonates. You have to start paying attention and you start to start collecting for yourself. Um, the books can provide some, you know, some general frameworks, but I personally didn't think that either of them was like good enough to like, to feel like I actually understood it. Um, okay, well, I agree to disagree. No, you do both, right? You're, you have a pretty strong swipe file and, uh, yeah, for this sort of thing, you know, you've been doing that for 15, 20 years now. I thought made to stick was cool because it just put frameworks, but like there's like classic ones that you see. And some of them are funny where it's like, this person is this rich. It's like, well, what does a trillion mean? Well, it's, and then you do like the seconds thing. I think I told you the story where like a million is like 72 hours. A billion is like 82 weeks. And then a trillion is 32 years. Like there's like ways to like break things down that are far more tangible. Um, and that's what I learned from, um, what's it called? Made to stick. Didn't stick. Almost, almost, almost lost that one. That's like my joke when I, it's like, that's a dad joke. When people say, I'll say, uh, they could tell I've got bad hearing and they go, do you have bad hearing? I go, huh? It's never funny. No one has ever laughed. I'll give it to you. All right. That's it. That's the pop. All right. That's it. That's the pop.